New service development (NSD) process in the collaborative networks context : a study of NSD performance factors across its different stage

• Author(s): Zaninelli, Thais Batista
• Date: 2011
• Persistent ID: http://hdl.handle.net/10216/71390
• Origin: Repositório Aberto da Universidade do Porto
• Subject(s): Desenvolvimento de novos serviços; Redes colaborativas; Fatores de desenvolvimento
• Document Type: Doctoral thesis
• Language: English