Evaluation of business intelligence project success in tintas Robbialac, SA : an exploratory case study

• Author(s): Teixeira, Ana Isabel Gonçalves
• Date: 2017
• Persistent ID: http://hdl.handle.net/10362/19910
• Origin: Repositório Institucional da UNL
• Subject(s): Business Intelligence; Project Success; Case Study; BI Project; Process; Evaluation
• Document Type: Master thesis
• Language: English
• Advisor(s): Oliveira, Tiago André Gonçalves Félix de; Varajão, João Eduardo Quintela Alves de Sousa
• Contributor(s): RUN

Description

Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Marketing Intelligence

The evaluation of Business Intelligence (BI) project success is an important process in companies, regardless the industry. However, many studies found in literature only focus on certain aspects of project success, such as critical success factors, and only a few are focused on the process of evaluation of BI project success. In order to help fulfill this gap, this study presents an exploratory case study of Tintas Robbialac, SA, a reference company of the paint industry. The company approach to the evaluation of project success is presented and discussed.