Author(s): Santos, José Luís Guedes dos ; Menegon, Fernando Henrique Antunes ; De Pin, Shara Bianca ; Erdmann, Alacoque Lorenzini ; Oliveira, Roberta Juliane Tono de ; Costa, Inácio Alberto Pereira
Date: 2017
Origin: Oasisbr
Subject(s): Working Environment; Nursing Care; Management; Emergency Nursing.
Objective: to analyze the characteristics of the nurse’s work environment in a hospital emergency service. Methods: a mixed method study with a concurrent triangulation strategy using data from a descriptiveexploratory study, with 19 nurses, and a Grounded Theory study with three sample groups totaling 21 participants. The quantitative data were collected using the Brazilian Nursing Work Index - Revised and were subjected to descriptive statistical analysis. The qualitative data were obtained from interviews and were analyzed through initial and focused coding. Results: the nurses considered that they had autonomy, good relationships with the physicians, and organizational support. However, the control over the environment was shown to be an unfavorable characteristic. Based on the results, the category: “Seeking to organize the work environment for demand which exceeds attendance capacity” is presented. Conclusion: the characteristics of the emergency environment were shown to be favorable to the nurse’s work, with the exception of control over the environment.
