Competencies and skills for tourism education advancement: A bibliometric analysis and literature review

• Autor(es): Au-Yong-Oliveira, Manuel ; Bampoori, Mastoureh ; Moreira, Ana ; Grassos, Theodoros
• Data: 2024
• Identificador Persistente: http://hdl.handle.net/10400.12/9798
• Origem: Repositório do ISPA - Instituto Universitário
• Tipo de Documento: Capitulo
• Idioma: Inglês
• Contribuidor(es): Repositório do ISPA

Descrição

How may we secure a more sustainable path, in future, for the tourism industry? Following the Covid-19 pandemic, which made evident some frailties and need for change in the tourism industry, the tourism scenario has evolved, and a great deal of upskilling and reskilling is now necessary. Consumer attitudes have altered and are now more focused on sustainable tourism and other such related themes. This study is an attempt to shed light on competencies and skills for tourism education advancement—whether by universities or by VET. Hence, a bibliometric analysis was performed as was a literature review. The bibliometric analysis identified some key themes using the VOS viewer tool and the Scopus database. Digital skills, soft skills, emotional intelligence, but above all the ability to seek out what one needs to know (ability to self-determine and be self-motivated), in the era of technology, stand out. The literature review identified green skills (×4), global skills (×4), digital skills (×6), and digital apps (×4)—related to competencies and skills for tourism education/training advancement.