Author(s): Guerreiro, Maria José Turrion Leite
Date: 2012
Persistent ID: http://hdl.handle.net/10071/3364
Origin: Repositório ISCTE
Subject(s): Absentismo; Enfermagem; Recursos Humanos e Contratos de Trabalho; Absenteeism; Justified and non justified absences; Nursing and work contracts
Esta dissertação apresenta um estudo retrospectivo do absentismo dos enfermeiros do Serviço de Medicina do Centro Hospitalar de Cascais durante 2007. Trata-se de um estudo de caso com o objectivo de compreender a taxa de turnos extraordinários e a rotatividade dos efectivos, expressa através do número de contratos celebrados e quebrados ao longo do ano e o recurso a outsourcing. O Centro Hospitalar de Cascais, possui gestão pública e obedece a normas de gestão hospitalar e de regime de emprego público. Através da análise quantitativa, caracterizou-se o tipo de absentismo, que revelou ser de carácter justificado. Seguiu-se uma análise das características demográficas (sexo, idade e proveniência), que revelou predomínio de profissionais femininos, com idades compreendidas entre os 23 e os 54 anos, tempo de serviço entre zero e 32 anos e oriundos do norte do país. As contingências jurídico do Emprego Público na celebração de contratos de trabalho de 3 meses renováveis ou não, implica que o profissional seja obrigado a gozar dias de férias antes do termino do contrato, e ter de se ausentar da instituição, no mínimo 24 horas, para que se possa celebrar novo contrato, período esse que se traduz em dias de absentismo. As folgas, descanso, feriados, férias e tempo de formação também se traduzem em absentismo. A administração celebra contratos em regime de outsourcing e recorre a turnos extraordinários para suprimir o absentismo, que representou 37% do total de dias de trabalho durante o ano de 2007, dos quais 33,6% previstos e 3,4% não previstos.
The study of absenteeism of nursing is an important aspect to subsidize the planning and adjustment of human resources, aiming at the continuity of nursing work in the hospital services during 24 hours. Absenteeism is understood as the absence of the worker when he/she should be working normally. These absences can or cannot be justified. The importance of this study relates to the interpretation of nursing workers absences and the legal forms to suppress them. This is a cross contemporary documental study, with a quantitative approach. Its main purpose is the characterization of the absenteeism of nursing professional workers of the Medical Service of the Centro Hospitalar de Cascais, by describing their professional ability, absenteeism rates and the association with the increase of extra work hours needed and the need of outsourcing. The population covered 35 professional workers, six elements tied to the Public Administration, four subcontracted by the outsourcing company and twenty five workers with a three months contract, with an absenteeism rate bigger than zero during January to December 2007. The legal constraints have contributed a great deal to contract ruptures as the three months contracts revocation is only done after an absence of 24 hours from the service; after the worker’s holiday at the end of the contract, many nursing personnel choose other offers and do not renew their working contracts. The results showed 37% of absence to work during the studied period, divided into 33.6% of foreseen absences and of 3.4% of unforeseen absences as a rate of the calculated absenteeism. The professional profile related to the absenteeism pointed out the predominance of female professional workers aged 23 to 54 years old, with a service time between zero and 32 years.
