Document details

Corporate social responsibility: How internal and external CSR perceptions influence employee outcomes

Author(s): Kroh, Julia

Date: 2014

Persistent ID:

Origin: Repositório Institucional da UNL

Subject(s): Corporate Social Responsibility; Organizational citizenship behavior; Affective commitment; Turnover intention


Employees can be considered the inner workings of an organization. With CSR on the rise it is surprising to find comparatively little research exploring how CSR impacts such an existential stakeholder group. This study aims to theoretically explore and empirically test if internal and external CSR perceptions affect employees’ organizational citizenship behavior, affective commitment, and turnover intention. Additionally, possible interposed influences of perceived organizational support and person-organization fit on aforementioned CSR-employee outcome linkages are investigated. Results are based on surveys of 160 employees from three firms. Implications for literature and management as well as limitations and research suggestions are provided.

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics

Document Type Master thesis
Language English
Advisor(s) Story, Joana
Contributor(s) Kroh, Julia
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