Autor(es): Palmeira, Luísa Rodrigues Palma Rato
Data: 2016
Identificador Persistente: http://hdl.handle.net/10362/22041
Origem: Repositório Institucional da UNL
Assunto(s): Scenario Planning, Multicriteria Decision Analysis; Computerized Axial Tomography; Healthcare Equipment Management; Healthcare; Domínio/Área Científica::Engenharia e Tecnologia::Engenharia Médica
Healthcare management is a process that is becoming more and more challenging. Due to constant changes, either economic, political, social or others, the healthcare industry suffers certain uncertainties in their services. One of the challenges is the increase in costs of medical equipment, which is also associated with a fast evolution of technology and lack of good practices of procurement. Being one of the most valuable sources for any company, technology is especially important in healthcare, since it helps to improve the diagnostic and quality of the service provided. But, with the current economic crisis, hospitals are suffering budget cuts, affecting the options available in terms of technology. Hence, the job of healthcare managers is becoming more difficult, but also increasing in importance, since a good decision in necessary to please both customer, and employer. In this work, the case of Instituto Português de Oncologia de Lisboa will be analysed, where the decision to either acquire, or not, a new computerized axial tomography is being considered. Scenario Planning and the Multicriteria Decision Analysis were the methodology implemented. It was concluded that the best option for IPO is to replace their old computerized axial tomography by a new one, with a leasing contract, instead of direct acquisition.
