14 documents found, page 1 of 2
Diagnosis and TQM Strategies for Improving the Organizational Efficiency of a C...
Pimenta, Eliana; Pimentel, Carina; Godina, Radu; Azevedo, Susana Garrido; Matias, João C. O.Total Quality Management (TQM) is useful in both the industrial and service sectors. The purpose of this study was to increase profitability at a manage-ment consulting company by applying and improving internal operational excel-lence. This was accomplished using a case study. In order to overcome the prob-lems, a prioritized plan of actions was developed by identifying the main sources of improvement. TQM str...
Diagnosis and TQM Strategies for Improving the Organizational Efficiency of a C...
Pimenta, Eliana; Pimentel, Carina; Godina, Radu; Azevedo, Susana Garrido; Matias, João C. O.Total Quality Management (TQM) is useful in both the industrial and service sectors. The purpose of this study was to increase profitability at a management consulting company by applying and improving internal operational excellence. This was accomplished using a case study. In order to overcome the problems, a prioritized plan of actions was developed by identifying the main sources of improvement. TQM strate...
Support of Advanced Technologies in Supply Chain Processes and Sustainability I...
Azevedo, Susana Garrido; Pimentel, Carina M. O.; Alves, Anabela C.; Matia, João C. O.This paper aims to present a study of the type of advanced technologies used across manufacturing supply chains in supporting the main processes of the supply chain operations reference model (SCOR). It also intends to identify a set of sustainable performance indicators (environmental, economic, and social) suitable to evaluate a supply chain 4.0 (SC4.0). To attain this objective, based on the literature revie...
Support of advanced technologies in supply chain processes and sustainability i...
Azevedo, Susana Garrido; Pimentel, Carina Maria Oliveira; Alves, Anabela Carvalho; Matias, João C. O.This paper aims to present a study of the type of advanced technologies used across manufacturing supply chains in supporting the main processes of the supply chain operations reference model (SCOR). It also intends to identify a set of sustainable performance indicators (environmental, economic, and social) suitable to evaluate a supply chain 4.0 (SC4.0). To attain this objective, based on the literature revie...
A influência da inovação tecnológica sobre a sustentabilidade empresarial
Kahilana, Orlando Francisco Lissímo; Azevedo, Susana GarridoA análise da influência das inovações tecnológicas sobre a sustentabilidade empresarial é de grande importância mas também de uma grande complexidade As questões ambientais têm ocupado as preocupações das empresas, mas a necessidade de mais e melhor inovações tecnológica tem também sido prioritária para muitas empresas. Neste contexto, torna-se importante estudar como podem estes dois desígnios ser atendidos ao...
Training neural networks by resilient backpropagation algorithm for tourism for...
Fernandes, Paula Odete; Teixeira, João Paulo; Ferreira, João José; Azevedo, Susana GarridoThe main objective of this study is to presents a set of models for tourism destinations competitiveness, using the Artificial Neural Networks (ANN) methodology. The time series of two regions (North and Centre of Portugal) has used to predict the tourism demand. The prediction for two years ahead gives a mean absolute percentage error between 5 and 9 %. Therefore, the ANN model is adequate for modelling and pr...
Forecasting tourism demand with artificial neural networks
Fernandes, Paula Odete; Teixeira, João Paulo; Ferreira, João José; Azevedo, Susana GarridoTourism has been viewed as an important player for the economic redevelopment of certain rural regions because of the attraction of landscapes, mountain, and the interest in second-home or investment opportunities at lower prices (Jackson & Murphy, 2002). Even with tourism‟s potential for development at all levels, there have been very few studies regarding models for estimating the local impact of tourism (Jac...
Forecasting tourism demand with artificial neural networks
Fernandes, Paula Odete; Teixeira, João Paulo; Ferreira, João José; Azevedo, Susana GarridoTourism has been viewed as an important player for the economic redevelopment of certain rural regions because of the attraction of landscapes, mountain, and the interest in second-home or investment opportunities at lower prices (Jackson & Murphy, 2002). Even with tourism‟s potential for development at all levels, there have been very few studies regarding models for estimating the local impact of tourism (Jac...
A comparative benchmarking analysis of main Iberian container terminals: a DEA ...
Dias, João C. Quaresma; Azevedo, Susana Garrido; Ferreira, João; Palma, Sérgio F.Benchmarking is an important tool to organisations to improve their productivity, product quality, process efficiency or services. From Benchmarking the organisations could compare their performance with competitors and identify their strengths and weaknesses. This study intends to do a benchmarking analysis on the main Iberian Sea ports with a special focus on their container terminals efficiency. To attain th...
O impacto da variável Páscoa na previsão da procura turística
Fernandes, Paula Odete; Teixeira, João Paulo; Ferreira, João José; Azevedo, Susana GarridoCom este estudo pretende-se analisar o impacto do feriado móvel da Páscoa na previsão da procura turística, para as regiões Norte e Centro de Portugal. De salientar que a série temporal “Dormidas Mensais registadas nos estabelecimentos hoteleiros”, considerada como significativa da actividade turística, devido às suas características, denota que os fenómenos influenciam de forma distinta a procura turística, na...