2 documents found, page 1 of 1
A maturity model proposal with readiness level assessment for organizational pr...
Jesus, Cristiano; Lima, Rui M.; Barretiri, Leandro Gustavo; Lopes, Sergio IvanThe improvement of organizational processes typically relies on opportunities identified by a prior assessment procedure. For example, process digitalization improvement in organizations requires prior knowledge of its digital maturity, thus operating as a starting point for the adoption of a validated and systematized methodology. This work presents a proposal of a maturity model with a readiness level assessm...
Hospital operations management: a lean healthcare approach to improve medical i...
Barretiri, Leandro GustavoThe main objective of this study is to promote improvement in the management of hospital operations in the imaging sector of a Portuguese public hospital by providing waste reduction and consequently improving patients’ experience. These aspirations include increasing hospital service quality in a continuous and efficient way. This management mindset uncovered flaws such as the existence of divergences between ...