Encontrados 35 documentos, a visualizar página 1 de 4
DMOs and social media crisis communication in low-responsibility crisis: #Visit...
Casal-Ribeiro, Mariana; Boavida-Portugal, InêsGuided by the situational crisis communication theory (SCCT), this study explores how a destination marketing organization (DMO) managed crisis communication during a prolonged low-responsibility crisis. It analyzes the production process of crisis communication, the crisis communication content shared on Facebook to protect the destination’s image during COVID-19, and evaluates which crisis response strategies...
DMOs and Social Media Crisis Communication in Low-Responsibility Crisis: #Visit...
Casal-Ribeiro, Mariana; Peres, Rita; Boavida-Portugal, InêsGuided by the situational crisis communication theory (SCCT), this study explores how a destination marketing organization (DMO) managed crisis communication during a prolonged low-responsibility crisis. It analyzes the production process of crisis communication, the crisis communication content shared on Facebook to protect the destination’s image during COVID-19, and evaluates which crisis response strategies...
Introducing biosensing techniques in urban geography fieldwork activities with ...
Paiva, Daniel; Mantey, Dorota; Silva, Márcia; Ferreira, Daniela; Boavida-Portugal, Inês; Cachinho, HerculanoWhile biosensing is becoming a popular tool among urban geogra-phers to address the emotional experience of the urban environ-ment, it is also posing significant challenges, as its applicationdemands expertise on technology and human physiology that isnot part of regular curricula in geography courses. Despite this,there is little exploration of how to teach biosensing to urbangeography students. This paper res...
Agent-based simulation of non-urgent egress from mass events in open public spaces
Almeida, Duarte Sampaio de; Brito e Abreu, Fernando; Boavida-Portugal, InêsPublic mass events require thorough planning on allocating resources such as paramedics, police officers, urban cleaning teams, and their equipment (ambulances, patrol cars, garbage collection trucks, and other urban cleaning vehicles). Testing different scenarios of event venue layout and crowd behavior at the end of an event might be useful to plan the event and said resource allocation. Our main objective is...
A digital transformation approach to scaffold tourism crowding management: pre-...
Abreu, Fernando Brito e; Marinheiro, Rui Neto; Boavida-Portugal, Inês; Lopes, Adriano; Santos, Tomás Mestre; Almeida, Duarte Sampaio de; Simões, RodrigoTourism would probably not be economically sustainable without some localized crowding phenomena. Whatever the carrying capacity of the points of interest, their tourism managers should plan, monitor, and analyze visitors’ crowding data to either prevent or mitigate the well-known effects of tourism overcrowding, such as degrading the tourists’ experience, impacting negatively the environment and the local popu...
Review of Crisis Management Frameworks in Tourism and Hospitality: A Meta-Analy...
Casal-Ribeiro, Mariana; Boavida-Portugal, Inês; Peres, Rita; Seabra, CláudiaGiven the global impact of COVID-19 (SARS-CoV-2) on the tourism industry, crisis management has once again become a hot topic for research. This article reviews the state of the art in the existing literature on crisis management frameworks in tourism and hospitality through a metaanalysis approach. A total of 36 articles published in peer-reviewed journals between January 2000 and December 2022 were included i...
COVID-19 e o arrendamento de curta duração: efeitos da pandemia na cidade de Li...
Casal-Ribeiro, Mariana; Boavida-Portugal, InêsA pandemia COVID-19 causou um impacto global sem precedentes na indústria turística, onde viajar foi considerado uma atividade de alto risco (Zheng et al., 2021). Deste forma, este fenómeno complexo tem concedido uma oportunidade única de se investigar a resiliência de diferentes subsetores turísticos a fenómenos de crise e incerteza (Agustin et al., 2022). No que diz respeito ao subsetor do arrendamento de cur...
Communicating the Urban Experience through Biosensing: A Participatory Approach
Paiva, Daniel; Gonçalves, Ana; Ferreira, Daniela; Pedro, Tomás; Boavida-Portugal, InêsAdvances in biosensing technologies have led to the commercialization of novel lightweight wearable devices, which have been praised by urban scholars for offering the possibility to quantify emotions in real-world settings, something that had proven to be very challenging until now. Although many studies mix biosensing with qualitative methods to provide a clearer picture of what physiological data might mean ...
Biosensor data, participatory methods, and urban design
Paiva, Daniel; Pedro, Tomás; Brito Henriques, Eduardo; Costa, Pablo; Boavida-Portugal, Inês; Ferreira, Daniela; Cachinho, HerculanoThe objective of this paper is to explore the application of biosensing techniques in participatory approaches to urban design, namely community mapping and scenario-elicitation. Wearable biosensors, such as electrodermal activity sensors or electroencephalograms, are increasingly used in the study of the sensory, emotional and cognitive experience of urban space (Osborne, 2022). This is happening in tandem wit...
Review of crisis management frameworks in tourism and hospitality: a meta-analy...
Casal-Ribeiro, Mariana; Boavida-Portugal, Inês; Peres, Rita; Seabra, CláudiaGiven the global impact of COVID-19 (SARS-CoV-2) on the tourism industry, crisis management has once again become a hot topic for research. This article reviews the state of the art in the existing literature on crisis management frameworks in tourism and hospitality through a metaanalysis approach. A total of 36 articles published in peer-reviewed journals between January 2000 and December 2022 were included i...