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Exploring employee retention practices in the Portuguese hospitality industry

Martins, Dora; Borges, Debora; Silva, Susana

The recent developments in the hospitality industry and the overall economy following the recent pandemic, demonstrate a need for a new examination of how job seekers perceive hospitality jobs. The hospitality industry plays a major role in the Portuguese economy, contributing greatly to employability in Portugal. This study seeks to characterise talent retention in hotel units located in the Greater Porto regi...


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