15 documents found, page 1 of 2
Power imbalance in hospital dual management system and its impact on turnover
Zhang, M.; Guo, Q.; Pathak, JL.; Ou, V.; Li, L.; Trigo, V.Introduction: With the deepening of the healthcare reform in China, the competition in the sector is becoming fiercer leading to several unintended consequences such as talent turnover, which highly affect hospital development. Taking the case of a specialized university-affiliated stomatology hospital in Guangzhou, this thesis aims to analyze the main factors that contribute to talent turnover in this type of ...
An assessment framework for the training of general practitioners and specialis...
Gao, S.; Li, N.; Wang, X.; Yu, Y.; Zhao, R.; Trigo, V.; Ramalho, N.Purpose: The purpose of this study is to explore the practicality and feasibility of EPA (level 4 theory) for establishing medical training and service model in China. Method: We opted for a mixed qualitative and quantitative research method, considering both explanatory and exploratory sequential designs. The qualitative research comprehended focus groups and interviews conducted with two panels of experts. Th...
Managing doctor-patient relationships and turnover intention in Chinese hospita...
Ma, S.; Xu, X; Trigo, V.; Ramalho, N.A deteriorating doctor-patient relationship (DPR) and an increasing turnover of doctors are two challenges faced by Chinese public hospitals. The literature suggests dat commitment human resource (HR) practices may translate into better DPR and lower turnover intention. Given dat pragmatism is an important cultural value in Chinese society, this study aims to understand the extent to which pragmatism may effect...
Emotional labor and emotional intelligence on job performance: comparison of pu...
Ma, S.; Silva, M. G.; Trigo, V.; Callan, V.Emotional labor involves the management of feelings to create publicly observable expressions that are in accordance with the display rules established by organizations (Hochschild 1983). The display rules that shape the expression of such emotional labor are associated with occupational norms and organizational contexts (Grandey and Melloy 2017). Thus, due to the difference in management approaches, culture, a...
The Influence of emotional labor and emotional intelligence on job performance:...
Ma, S.; Silva, M. G.; Trigo, V.; Callan, V. J.Given the limited knowledge about the effect of contextual factors of organizational ownership types on emotional labor, this research addresses two main questions: (1) whether emotional labouror varies among organizations with different ownership types; and (2) whether emotional labor and emotional intelligence relate to job performance in different ways in public and private organizations. This paper exames t...
Doctor-patient relationships (DPR) in China: managers and clinicians’ twofold p...
Ma, S.; Xu, X.; Trigo, V.; Ramalho, N. J. C.Purpose: The first objective of this research is to develop and test theory on how commitment human resource (HR) practices affect hospital professionals’ job satisfaction that motivates them to generate desirable patient care and subsequently improve doctor-patient relationships (DPR). The second objective is to examine how commitment HR practices influence in different ways hospital managers and clinicians. M...
Control and commitment HR practices, job satisfaction and turnover intentions: ...
Ma, S.; Silva, M.; Callan, V.; Trigo, V.There is a growing body of literature and debate around control versus commitment human resource management (HRM) systems and their impacts on employees. However, the impacts of these constructs have not been widely examined in more emerging economies. Taking a specific sample of educated professionals working for multinational and local firms in China, this study investigated employee perceptions of control an...
Entrepreneurship education literature in the 2000s
Naia, A.; Baptista, R.; Januário, C.; Trigo, V.There seems to be a gap in the literature on entrepreneurship education that prevents it from making stronger contributions towards practice. This study addresses this issue by reviewing the state of the art about entrepreneurship education through the analysis of the contributions made over the 2000s. Theoretical contributions on entrepreneurship education have been increasing and improving in terms of scope a...
Do job positions matter in emotional labor and in its relationship with job per...
Ma, S.; Silva, M. G.; Trigo, V.; Callan, V.A central focus of emotional labor research is on the frontline service workers and empirical research on managers has so far been rare (Humphrey 2012). Moreover, only limited research has examined the impact of emotional labor on job performance (Duke et al. 2009) and such paucity is aggravated if we consider samples from China. Considering these gaps in the literature, this study has three research questions....
The "country-of-origin effect" in employee turnover intention: evidence from China
Ma, S.; Trigo, V.The increasing presence of foreign direct investment in China has boosted the competition for talent among different multinational corporations (MNCs) from diverse national backgrounds. This article investigates the differences in the human resource management (HRM) approaches adopted by the US, European, and Japanese MNC subsidiaries operating in China and explores the relationships between employees' percepti...