Information and Communications Technology is a growing area with a growing demand for employees. However, there is a shortage of professionals in this area and integrated strategies are required to foster the access of more people to these areas and provide training to develop the necessary skills. In this paper we present a short course that was designed to retrain unemployed people, mainly with already a high...
O Instituto Politécnico de Castelo Branco (IPCB) tem necessidades específicas ao nível das infraestruturas informáticas que são exigentes devido ao grau de distribuição das suas instalações físicas: Um edifício dos serviços centrais e presidência, separado das 6 escolas superiores (das quais apenas 3 se encontram relativamente próximas umas das outras, sendo que duas das restantes se encontram separadas entre s...
Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. ...
Information flows across the organization are complex and procedures employed to understand, share and control organizational knowledge and experiences should be properly supported by collaborative environments. Nevertheless, few collaborative methodologies had been proposed to describe and evolve business processes. Existing tools don’t provide the right methods for business processes discovery, modeling, moni...