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A qualitative study on emotional labor and work-family conflict in caregivers w...

Andrade, C.; Costa Neves, Paula Maria

A pesar de la evidencia que sugiere que el trabajo de cuidado implica la realización de trabajo emocional y experiencias de conflicto trabajo-familia, la relación de estas dos experiencias de trabajo sigue sin ser examinada. El presente estudio tiene como objetivo explorar las experiencias de desempeño del trabajo emocional y el conflicto trabajo-familia y sus vínculos entre los cuidadores que trabajan en hogar...


Organizational citizenship behaviors of preschool teachers from public and priv...

Costa Neves, Paula Maria; Coelho, Ana

Several studies have identified the nature and characteristics of organizational citizenship behaviors (OCB) in primary and secondary education teachers, but research in the field of preschool education is almost non-existent. Empirical evidence of the impact that this type of behavior has on the functioning of any organization and the particularities of the roles of preschool teachers in relation to those of o...


Emotional exhaustion in female health support workers in elderly care facilities

Andrade, C.; Costa Neves, Paula Maria

The current study aims to analyze the emotional exhaustion of female health care workers working in elderly care facilities. Using structural equation modelling we tested the effects of organizational support, coworkers' support, supervisor support and work-family conflict in predicting emotional exhaustion with a sample of 171 female health support workers. Findings showed that organizational support was direc...


Perceived Organizational Support, Coworkers’ Conflict and Organizational Citize...

Andrade, Cláudia; Costa Neves, Paula Maria

The aim of the present study is to investigate the extent to which perceived organizational support and coworkers’ conflict and work-family conflict play a role in the performance of three types of organizational citizenship behaviors. A cross-sectional design was used comprising a sample of 164 health support workers working in Portuguese elderly care facilities. Using structural equation model findings showed...


Citizenship Fatigue as Mediator between Compulsory Citizenship Behavior and Wor...

Costa Neves, Paula Maria; Andrade, C.

Framed by the conservation of resources theory, we investigated the mediating role of citizenship fatigue in the relationship between compulsory citizenship behavior and work-family conflict. Using a sample of 171 women (M = 41.16, SD = 10.18) working in facilities for the elderly in Portugal, we examined the direct and indirect relationship between compulsory citizenship behavior and work-family conflict. The ...



Promoção da autodeterminação em alunos com necessidades educativas especiais: t...

Marques Oliveira Melo, Alda Maria; Costa Neves, Paula Maria; Antunes, Maria João

O presente estudo de investigação-ação pretendeu implementar um programa de atividades na comunidade com três alunos de catorze anos, com Necessidades Educativas Especiais, que beneficiam do decreto-lei 3/2008, artigo 21º - Currículo Específico Individual e frequentavam o oitavo ano de escolaridade.


Otimismo académico: confirmação de um construto na realidade portuguesa

Costa Neves, Paula Maria; Paixão, Rui

Vários estudos nos Estados Unidos e em Taiwan têm confirmado a existência de uma propriedade coletiva das escolas designada como otimismo académico, constituída pela interação dinâmica de três outras dimensões (eficácia colética, confiança nos pais e alunos e ênfase académica). O objetivo deste trabalho é verificar se, em escolas de um contexto cultural diferente, o otimismo académico pode também ser considerad...


Organizational Citizenship Behavior in Schools: Validation of a Questionnaire

Costa Neves, Paula Maria; Paixão, Rui; Alarcão, Madalena; Gomes, A. Duarte

The present study examines the psychometric properties (including factorial validity) of an organizational citizenship behavior (OCB) scale in a school context. A total of 321 middle and high school teachers from 59 schools in urban and rural areas of central Portugal completed the OCB scale at their schools. The confirmatory factor analysis validated a hierarchical model with four latent factors on the first l...


Comportamentos de cidadania organizacional : uma revisão do conceito

Costa Neves, Paula Maria; Paixão, Rui Alexandre Paquete

O objetivo deste trabalho é apresentar uma revisão da literatura sobre o conceito de comportamento de cidadania organizacional (CCO), apresentando os diferentes estudos e propostas de conceptualização do mesmo, contribuindo assim para a compreensão e clarificação do construto. A literatura evidencia que não há ainda acordo relativamente à sua estrutura dimensional nem à relação entre o conceito e as suas dimens...


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