Purpose: This study aims to provide a new perspective on the factors determining a country's tourism performance, understand the interrelationships among these factors, and explore their implications for the future of tourism in high-income countries. Methodology: The study employs a Fuzzy-Set Qualitative Comparative Analysis (fsQCA) using five variables from the World Economic Forum's Travel and Tourism Develo...
This paper identifies and ranks the factors that hinder the implementation of sustainable tourism in a developing destination. It uses a Delphi method combined with Q-Sort technique with three rounds of ranking by experts and analyzes the results with the Kendall’s W test. It finds that the experts agreed on the most and least important factors, such as the lack of long-term vision, the lack of clear definition...
The objective of this study is to examine the relationships between market orientation, organizational culture, proactive management, organizational climate, and organizational structure on the innovative orientation (exploitative and exploratory innovation). Little research has been conducted to examine the relationship between these organizational dimensions and innovation orientation. This study offers this ...
Purpose: This study aims to contribute to the development of scientific knowledge in Green Dynamic Capabilities (GDC) and Environmental Sustainability, a recent and little explored topic in the literature. The research was carried out to propose an integrative conceptual model of GDC, which can be used by organizations as a guideline in the implementation of these capabilities. Methodology/Design/Approach: The ...
Small and medium tourism enterprises (SMTEs) play a vital role in the sustainability and innovation of tourism destinations. Although their role in the sustainability of destinations has received much attention, research focusing on the antecedents of their social innovation practices remains limited. Drawing on theories on entrepreneurship and social innovation, this study contributes to the body knowledge thr...
The integration of service robots in the travel and hospitality industry is rapidly transforming customer interactions, offering both operational efficiencies and novel guest experiences. Despite their increasing presence, there remains a gap in understanding the factors influencing tourists’ acceptance of service robots, particularly the interplay between hedonic and functional motivations. Existing research h...
This study examines the interplay of consumer trust, return policies, and risk percep-tion in shaping satisfaction with online shopping experiences in a business to consum-er e-commerce context. Employing a conceptual model tested through Partial Least Squares-Structural Equation Modeling (PLS-SEM), it evaluates how these factors indi-vidually and collectively influence consumer satisfaction. The findings confi...
Urban tourism has long been associated with economic development, yet it increasingly gives rise to emotional stress and social disruption in densely visited cities. While governance strategies – such as regulation and planning – have received substantial academic attention, less is known about the psychosocial mechanisms through which local communities respond to tourism-related pressures. Addressing this gap,...
This research examines the impact of authentic local cuisine on tourist satisfaction and revisit intention, with a focus on the mediating roles of destination image and destination branding. Utilizing a conceptual model and partial least squares structural equation modeling (PLS-SEM), this study analyzes data from 203 tourists. The findings reveal that authentic local cuisine significantly and positively influe...
Introduction: Parents are one of the stakeholders in evaluating schools, and families’ perspectives about schools are increasingly acknowledged as essential to educational decision-making. However, little is known about how parents’ perspectives on school happiness can be assessed. This article proposes a model for evaluating school happiness as perceived by parents/guardians. Methods: Data were obtained throug...