6 documents found, page 1 of 1
A multiple criteria group decision-making approach for the assessment of small ...
Gonçalves, Joana M.; Ferreira, Fernando A.F.; Ferreira, João J.; Farinha, LuísPurpose Small- and medium-sized enterprises (SMEs) have become increasingly important in national and international markets because they contribute to the development of local and national economies. SMEs often face serious challenges when competing with multinational companies. The purpose of this paper is to develop a method for assessing SMEs’ competitiveness. Design/methodology/approach Based on a construct...
Peeking beyond the wall: analysing university technology transfer and commercia...
Lopes, João N. M.; Farinha, Luís; Ferreira, João; Ferreira, Fernando A.F.This paper sought to analyse the dynamics underlying university technology transfer and commercialisation mechanisms. We adopt a qualitative research methodology, which incorporates different case studies, interviews and applied research of the actors involved in universities, business incubators and start-ups. While limited to three case studies, this paper does highlight the technology transfer mechanisms and...
A knowledge-based innovation assessment system for small- and medium-sized ente...
Grillo, Catarina; Ferreira, Fernando A.F.; Marques, Carla S.E.; Ferreira, JoãoPurpose The 2008 global financial crisis showed that the ability to innovate is a key management skill and that approaches to assessing the innovation capability of small- and medium-sized enterprises (SMEs) need to be as realistic as possible. This study aims to address the latter practical need through a sociotechnical approach. Design/methodology/approach Based on a combined use of cognitive mapping and the ...
Assessing the innovation capability of small- and medium-sized enterprises usin...
Castela, Bernardo M.S.; Ferreira, Fernando A.F.; Ferreira, João José de Matos; Marques, Carla S.E.Purpose The aftermath of the recent financial crisis has shown that the ability to innovate is a vital management skill and that the methodologies used to evaluate innovation capability within small- and medium-sized enterprises (SMEs) should be as holistic and integrative as possible. The purpose of this paper is to address this issue through the combined use of cognitive mapping and the analytic hierarchy pro...
Peeking beyond the wall: analysing university technology transfer and commercia...
Lopes, João; Farinha, Luís; Ferreira, Joao J.; Ferreira, Fernando A.F.This paper sought to analyse the dynamics underlying university technology transfer and commercialisation mechanisms. We adopt a qualitative research methodology, which incorporates different case studies, interviews and applied research of the actors involved in universities, business incubators and start-ups. While limited to three case studies, this paper does highlight the technology transfer mechanisms and...
Enhancing knowledge and strategic planning of bank customer loyalty using fuzzy...
Ferreira, Fernando A.F.; Ferreira, João J.; Fernandes, Cristina; Meidutė-Kavaliauskienė, Ieva; Jalali, MarjanUnderstanding customer loyalty has been a growing concern for the services industry. In a context of increasing competitive pressures, such loyalty is seen as a key element in service companies’ success. Maintaining customer loyalty and identifying its underlying factors, however, are recognizably di cult to do. Grounded on the use of cognitive mapping techniques, this paper proposes a knowledge-based framework...