5 documents found, page 1 of 1
MCDA in knowledge-based economies: Methodological developments and real world a...
Carayannis, Elias G.; Ferreira, João; Jalali, Marjan; Ferreira, Fernando A. F.The importance of knowledge in creating value, driving productivity and promoting economic growth has long been recognized. Accompanying this recognition of the central role of knowledge in today's economies has been an added focus on information technology, learning and the accelerated pace of technical and scientific advance that results therefrom. Closely connected to these developments has been the advent o...
Enhancing the decision-making virtuous cycle of ethical banking practices using...
Ferreira, João José de Matos; Jalali, Marjan; Ferreira, Fernando A. F.Although increasingly demanded of the sector, aligning ethical management and ethical principles in the banking activity is a challenging endeavor, due to the existence of conflicts of interest. Grounded on a previously developed cognitive map on ethical banking practices (Ferreira et al., 2016a), the current study uses the Choquet integral—a non-additive multiple criteria decision analysis (MCDA) operator—to h...
Developing a socio-technical evaluation index for tourist destination competiti...
Carayannis, Elias G.; Ferreira, Fernando A. F.; Bento, Paulo; Ferreira, João José de Matos; Jalali, Marjan; Fernandes, Bernardo M.Q.The tourism sector has experienced remarkable growth over the past few years. Its relevance to the economy of a wide range of countries has made it the subject of analysis of researchers and tourist destination managers alike; in part, due to the increasing competition among tourist destinations. Interest has thus emerged in the design, development and application of methodologies that might allow the competiti...
Constructing home safety indices for strategic planning in residential real est...
Oliveira, Inês A. S. J.; Carayannis, Elias; Ferreira, Fernando A. F.; Jalali, Marjan; Carlicci, Daniela; Ferreira, João José de MatosResidential safety and perceptions thereof directly influence the daily habits of an area's residents, as well as its levels of economic activity, and the revenue generated and traded in its real estate. These variables, in turn, impact the flows of local population, and ultimately the socio-economic development of the region. Although residential safety, and its determinants in particular, have been widely stu...
Enhancing knowledge and strategic planning of bank customer loyalty using fuzzy...
Ferreira, Fernando A.F.; Ferreira, João J.; Fernandes, Cristina; Meidutė-Kavaliauskienė, Ieva; Jalali, MarjanUnderstanding customer loyalty has been a growing concern for the services industry. In a context of increasing competitive pressures, such loyalty is seen as a key element in service companies’ success. Maintaining customer loyalty and identifying its underlying factors, however, are recognizably di cult to do. Grounded on the use of cognitive mapping techniques, this paper proposes a knowledge-based framework...