9 documents found, page 1 of 1
The perception of quality and the performance in primary health care of central...
Saraiva, M.; Alfaiate, C.; Gomes, L. P.; Correia, A. R.; Jorge, F.Quality and performance are current issues and a strategic priority for the Portuguese National Health Service. Currently, there is a lack of studies in primary health care (PHC) that assess the relationship between the quality and the level of performance of the Primary Health Care Teams. In Portugal, those teams are monitored through the Global Performance Index (GPI), which demonstrates, through a score, the...
The Erasmus+ Programme and Sustainable Development Goals—Contribution of mobili...
Nogueiro, T.; Saraiva, M.; Jorge, F.; Chaleta, EErasmus+ is an EU programme in the fields of education, training, youth and sport for the period 2014–2021 with a major impact at the international level. These areas are making important contributions to help address socioeconomic changes and the key challenges that Europe will face until the end of the decade as well as to support the implementation of the European policy agenda for growth, jobs, equity and s...
The Sustainable Development Goal 4 and the Impact Ranking: Quality education in...
Nogueiro, T.; Saraiva, M.; Jorge, F.Sustainability based on the Sustainable Development Goals (SDGs) is currently a relevant dimension for the competitiveness of Higher Education Institutions (HEIs). Portuguese HEIs will have, therefore, to adapt to the demands of the times and follow the Sustainable Development practices. Therefore, Quality Education is, then, a factor that allows HEIs to have competitive advantages, given that Education is a cr...
Erasmus and international credit mobility in a contribution to the sustainable ...
Saraiva, M.; Nogueiro, T.; Jorge, F.; Chaleta, E.In Europe, and promoted by the European Commission, the Erasmus+ programme has been providing institutions, through various actions, with mobility and exchanges of students, teachers and non-teaching staff both within and outside Europe. In order to increase the qualitative impact of its actions and to ensure equal opportunities, the programme aims to make it easier to reach more people of all ages and from oth...
Communication of the commitment to sustainability and the UN SDGs in the Iberia...
Fialho, A.; Félix, Elisabete G. S.; Jorge, F.; Soto Moya, Maria Del MarIn this paper we analyse the contribution of two Iberian Foundations to the United Nations SDGs (Global Goals). In particular, we studied, the case of Eugénio de Almeida Foundation, from Portugal, and Yuste Foundation, from Spain, between 2016 and 2018. To achieve the main objective, three specific objectives were defined: the first one is to understand if sustainability is present in the Foundations Mission, V...
Total quality management and social responsibility an approach through their sy...
Nogueiro, Teresa; Saraiva, M.; Jorge, F.Growing social concerns have led organisations to think evolutionarily about quality as it is not only relevant to satisfy customers, generate quality products or services and focus on results but also to encourage a participatory, flexible and sustainable value-oriented management. Due to the complex environment and structure of higher education, quality measurement and management have created a number of chal...
Quality and Satisfaction – The Case of Nautical Tourist Services in the Region ...
Saraiva, M.; Soares, M.; Jorge, F.; Pires, A. R.Purpose – Organizations of tourist services, in the context of económica and financial crisis, seeking to combine the concept of quality to the satisfaction of internal customers (employees) and external customers (tourists), so as to ensure the provision of a personalized service excellence. This paper aims to provide an overview of the quality of the tourist services effected in the nautical Alto Douro Vinhat...
The Challenges of Strategic Human Resources Management in Southeast Asian Unive...
Silva, P.; Jorge, F.; Saraiva, M.Nowadays the Higher Education Institutions face major challenges in its development. Demanding from different actors and the orientation of the research, more oriented to innovation and value creation, request news capacities to answer to that. Southeast Asia shows a strong economic growth with a large increase in GDP and a growing improvement in the position of The Human Development Index promoted by United Na...
Quality and satisfaction: The case of nautical tourist services in the Region o...
Saraiva, M.; Soares, M.; Jorge, F.; Pires, A. R.Purpose – Organizations of tourist services, in the context of económica and financial crisis, seeking to combine the concept of quality to the satisfaction of internal customers (employees) and external customers (tourists), so as to ensure the provision of a personalized service excellence. This paper aims to provide an overview of the quality of the tourist services effected in the nautical Alto Douro Vinhat...