96 documents found, page 1 of 10
Factors that contributes the willingness to stay in organisations
Cruz, M.; Dias, Á. L.; Pereira, L. F.; Lopes da Costa, R.; Gonçalves, R.The competitive context of globalisation is arising some complex issues for companies. One of the main problems is high turnover rates, which are negatively affecting organisations' results. The willingness to stay in a company can be affected by numerous variables and, understanding these variables can be crucial for the sustainability of any business. This research aims to address and measure willingness to s...
New dynamics of e-commerce on the retail industry: Analysis of the purchase pro...
Gonçalves, R.; Dias, C.; Pereira, L.; Lopes da Costa, R.; Dias, Á.; Vinhas da Silva, R.The technology-mediated environment promoted the creation of new dynamics in the retail sector. To understand how the emergence of e-commerce has impacted the retail sector, this study analysed two distinct product typologies: fashion and electronics. Among the various conclusions of this work, we highlight a clear resistance to the emergence of e-commerce, even though a considerable part of the sample declares...
Customer loyalty to the retail pharmacy: Present and future of the Portuguese m...
Pereira, L.; Quental, L.; Lopes da Costa, R.; Dias, Á.; Gonçalves, R.Pharmacies should retain their customers to ensure their sustainability. The most relevant factors for this are store experience, technological evolution, digital presence, portfolio of services and quality of counselling. The analysis of the methodology was carried out by the 'Pereira problem solving research methodology' and with the research goals, it was intended to understand the causes of the lack of loya...
Artificial intelligence in strategic business management: The case of auditing
Pereira, L.; Resio, M.; Lopes da Costa, R.; Dias, Á.; Gonçalves, R.We live in the era of digital transformation and adopting innovative tools and technologies such as artificial intelligence (AI) seems to be extolling business models and driving optimisation in the processes inherent to their operation. The audit area which is intense in tasks that can be performed by machines, studies emerge showing positive results in the adoption of AI tools. The literature affirms the use ...
Operational risk mitigation in credit operations
Couto, A.; Gonçalves, R.; Pereira, L.; Lopes da Costa, R.; Dias, Á.; Vinhas da Silva, R.The process of loan concession requires a thorough knowledge of the credit institution standards and regulations. Complexity of the credit granting process can cause a considerable number of undecided corporate loan proposals due to incomplete information or decided only after several internal incidents have been reported and solved. The objective of this research is to study operational risk failures in the ad...
Industry 4.0 in Portugal - The state of the art
Pereira, A.; Lopes da Costa, R.; Gonçalves, R.; Pereira, L.; Dias, Á.The fourth industrial revolution aims to transform industrial units into more efficient and productive organisations, through the implementation of technologies based on digital and intelligent systems. This research assesses the level of implementation of the ‘Industry 4.0’ concept in Portugal, identifying its benefits and difficulties, and also seeking to identify the best tool to assess the level of I4.0. To...
The impact of intelligent systems on management accounting
Marques, S.; Gonçalves, R.; Lopes da Costa, R.; Pereira, L.; Dias, Á.In today's competitive and changing business environment, the concern about technologies and intelligent systems has gained more notoriety. However, companies still have many tasks performed by humans; in the medium-term, intelligent systems will become more present in companies and will perform tasks that are currently done by humans much more efficiently. There is a need for companies to adapt and to start th...
Patient centricity as strategy to improve quality of service in healthcare mana...
Pereira, L.; Jerónimo, C. H.; Salgado, A.; Dias, Á.; Lopes da Costa, R.; Gonçalves, R.The patient experience in hospitals regarding treatments of breast cancer can impact their personal strengths to gain motivation to overcome cancer. The goal of this project was to assess the user experience with breast pathology in terms of healthcare and motivation. To evaluate the patient experience, several interviews were conducted with patients with breast pathology during their journey at the institute. ...
Vertical integration dynamics to innovate in technology business
Nogueira, P.; Pereira, L.; Ferreira, A.; Dias, Á.; Lopes da Costa, R.Companies try to acquire the finest advantages and techniques in a technologically advanced and end-to-end market to have a stronger foothold there. Although empirical research on this topic links IT to a decline in vertical integration, corporations are increasingly using this corporate strategy. The goal of this study is to show how over the past 22 years, scientific literature has changed with regard to how ...
Exploring the determinants of wine export performance. Analyzing the importance...
Santos, F.; Dias, Á.; Pereira, L.; Lopes da Costa, R.; Gonçalves, R.Purpose – The wine sector is a growing industry with an important share of the revenue resulting from export markets. Due to its cultural nature, wine exporting requires specific firm and managerial capabilities. As such, traditional approaches to the factors influencing export performance must integrate the specificities of wine as a product. Design/methodology/approach – This study, based on a sample of 93 wi...