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The role of marketing in the management of health services: The case of the Mad...

Morão, António; Brito, Carlos; Nogueira, Sónia; Dias, Rui; Galvão, Rosa

Objective: The main objective of this study was to analyse the role of internal marketing in managing health services in the Clinicas de Santa Madalena (CSM) group. Theoretical Framework: Internal marketing is a management strategy aimed at motivating and involving employees, aiming to improve the performance and quality of services, which positively impacts customer satisfaction. Method: It uses a qualitative ...


Effect of Polymer Dissolution Temperature and Conditioning Time on the Morpholo...

Cardoso, V. F.; Botelho, Gabriela; Morão, António; Nunes-Pereira, João; Lanceros-Mendez, Senentxu

This work reports on the production of poly(vinylidene fluoride) (PVDF) membranes by non-solvent induced phase separation (NIPS) using N,N-dimethylformamide (DMF) as solvent and water as non-solvent. The influence of the processing conditions in the morphology, surface characteristics, structure, thermal and mechanical properties were evaluated for polymer dissolution temperatures between 25 and 150 C and condi...

Data: 2021   |   Origem: uBibliorum

Modification of microfiltration membranes by hydrogel impregnation for pDNA pur...

Castilho, Pedro Henrique Barata; Correia, Tiago R.; Amorim, Maria T. Pessoa de; Escobar, Isabel; Queiroz, João; Correia, Ilídio Joaquim Sobreira

The huge efforts for the achievement of highly purified biomolecules are growing every day. A great number of efficient techniques, such as chromatography, are already available in laboratory for separation processes. However, membrane‐based technologies are the best match to assure simplicity, efficiency and easy scale‐up procedures. Herein we report the modification of a commercial microfiltration membrane fo...

Data: 2015   |   Origem: uBibliorum

A bi-layer electrospun nanofiber membrane for plasmid DNA recovery from ferment...

Correia, Tiago R.; Antunes, Bernardo Paiva; Castilho, Pedro Henrique Barata; Nunes, José; Amorim, Maria T. Pessoa de; Escobar, Isabel; Queiroz, João

The demanding ever-increasing quantities of highly purified biomolecules by bio-industries, has triggered the development of new, more efficient, purification techniques. The application of membrane-based technologies has become very attractive in this field, for their high throughput capability, simplicity of operation and scale-up. Herein we report the production of a bi-layer membrane by electrospinning (ES)...

Data: 2013   |   Origem: uBibliorum

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