9 documents found, page 1 of 1

Behavioural economics: the role of trust in hospitality

Behavioural economics is a recent field of economics, and in this study, we assess how e-trust affects hotel satisfaction and behavioural intentions, representing different purchase modes: online travel agencies and hotel websites, through a mixed structural equation and a third-person perception questionnaire. The results suggest that travellers believe that hotel websites are more benevolent and have more int...

Social Media research in the Hotel Industry: A bibliometric analysis

Social media has become an indispensable marketing tool for tourism and hospitality, emerging as critical platforms for interaction and communication between brands and consumers. In the hotel industry, as in other sectors, social media plays an essential role in affecting the consumer journey and reshaping managerial practices. The remarkable growth of social media over the past decade has boosted interest in ...

Editorial

Economia comportamental e eleições : o caso dos resultados brasileiros de 2022 ...

Polis. - ISSN 0872-8208. - S. 2, n.º 7 (janeiro-junho 2023).; Diante da polarização apresentada nas últimas eleições brasileiras para Presidente da República, uma melhor compreensão dos resultados torna-se fundamental para uma reflexão mais profunda e um debate mais racional sobre a atual situação política do país. Neste contexto, o presente estudo tem como objetivo principal apresentar os resultados das eleiçõ...

Memorable tourism experience in the context of astrotourism

Astrotourism involves a variety of activities carried out during the night, requiring a deeper knowledge about the cognitive and emotional process that the tourist has and that leads to a memorable experience and loyalty. This study explores how (i) astrotourism stimuli are associated with cognitive states, designed by knowledge and involvement, (ii) cognitive states increase emotional states, represented by he...

Absorptive capacity and cultural diversity in the restaurant sector

Overtourism and tourismphobia: A systematic literature review

This paper aims at examining how overtourism and tourismphobia are being approached as emergent research topics in current tourism literature. It conducts an analysis of 154 documents, indexed in the Web of Science (WoS) Core Collection and Scopus databases. The study follows a quantitative and qualitative approach, with the support of VOSviewer and HistCite softwares for a descriptive content analysis. The ana...

Absorptive capacity, co-creation and tourism: A mixed analysis method

The objectives of this chapter are to: Elaborate a quantitative and qualitative analysis of the literature that combines absorptive capacity, co-creation and tourism. Identify research trends. Underline similarities and singularities that make it possible to converge research streams.

An analysis of meal-sharing reviews to explore serendipity

The objectives of this chapter are to: Understand meal-sharing dynamics. Explore the dimensions that promote serendipity in meal-sharing experiences Analyse online guest reviews through a content analysis technique. Present hospitality, food and tourist-tourist interaction as the most prominent dimensions of serendipity in meal-sharing experiences. Provide insights to improve marketing strategies of platforms a...