Objective The aim of this research is to identify the main determinants of patients’ confidence/trust in the emergency department (ED), the effects of these determinants on confidence/trust in the ED and potential mediators in this regard. Results Through satisfaction, the effect of doctors, perceived waiting time for triage, information about possible delays in receiving treatment or waiting times, and meeting...
Aim The urgency for remote, reliable and scalable biodiversity monitoring amidst mounting human pressures on ecosystems has sparked worldwide interest in Passive Acoustic Monitoring (PAM), which can track life underwater and on land. However, we lack a unified methodology to report this sampling effort and a comprehensive overview of PAM coverage to gauge its potential as a global research and monitoring tool. ...
The aim of this research is to identify the main factors associated with patients’ payment perception and the effects of these factors on payment perception. Patients admitted between January and December 2016 at an emergency department of a public hospital in Lisbon, Portugal, were included in this study, with a representative sample size of 382 patients. A 5% margin of error and a 95% confidence interval were...
Job demands and resources have been consistently associated with the burnout syndrome in physicians, however the literature points to a lack of robust measures to assess these job characteristics across various medical specialties. This study aimed to develop a theoretically and empirically grounded physician-specific job demands and resources self-report measure – the Physicians’ Job Demands and Resources Scal...
The aim of this study is to identify the main moderators in the relationship between antecedents/predictors (doctors, privacy, accessibility, and availability, perceived waiting time to be called back by the doctor after the examinations and/or tests) and the perceived quality of healthcare (PQHC) in the emergency department (ED). Patients admitted to the ED of a public hospital in Lisbon, Portugal, between Jan...
The purpose of this research was to identify whether a certain set of drivers of satisfaction/perceived quality of healthcare (PQHC) could indirectly affect patients' confidence/trust in the emergency department (ED).Patients were seen at an ED in the public hospital in Lisbon, Portugal between January and December 2016. Data were collected between May and November 2017, using a questionnaire, by mail or e-mail...
Introduction: The impact of organizational stressors on presenteeism at individual and organizational levels, mediated by workers Psychological Wellbeing (PWB) acting as a buffering effect, in the pre-COVID-19 era, is reported. We hypothesize that individual wellbeing is the pathway through which organizational stress affects presenteeism. Methods: A study was conducted between November 2012 and June 2013 and d...
The aim of this research is to identify the main determinants of patients’ complaints and potential mediators and moderators in this regard. This research shows that complaints can result from a complex set of processes involving direct, mediating, and moderating effects. Interventions aimed at reducing patients’ complaints should consider specific patient groups and experiences.