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Tour guides play a decisive role in mediating existing gaps in literary and cultural tourism, helping reconcile the appeal of literature with the material and immaterial heritage of destinations. The promotion and experience of Mafra and of its National Palace, former seasonal residence of the Kings of Portugal, based on the novel Baltasar and Blimunda, by Nobel Prize winner José Saramago, constitutes an extrem...
O setor aéreo sempre foi conhecido pela sua luta continua, ou seja, cortar custos, gerir necessidades dos clientes, acompanhamento de requisitos de qualidade e segurança, enquanto mantem os serviços e satisfaz as necessidades de vários grupos de clientes. A indústria volátil torna desafiador para as transportadoras encontrar um equilíbrio entre fornecer serviços de alta qualidade para os clientes, mantendo os c...
Lean practices, because of their importance and effects on production processes, have contributed significantly to changes in the processes where they are successfully implemented, promoting the initiation of a process of cultural change within the organizations that have resulted in best practices in search of excellence operational. The combination of lean practices and the process of gamification enabled us ...
Tour guides play a decisive role in mediating existing gaps in literary and cultural tourism, helping reconcile the appeal of literature with the material and immaterial heritage of destinations. The promotion and experience of Mafra and of its National Palace, former seasonal residence of the Kings of Portugal, based on the novel Baltasar and Blimunda, by Nobel Prize winner José Saramago, constitutes an extrem...
Recent studies about the relation between heritage and tourism have consistently signaled the existence of fractures between the cultural reality of tourism destinations and the cognitive and emotional experience of contemporary visitors. On the other hand, the study of the relations between tourism and literature and the recent valorization of storytelling in tourism promotion have both pointed out the importa...
The growth of cultural and heritage tourism in the last decades, while offering attractive opportunities of territorial promotion and development, poses significant challenges in terms of destination management. This is especially true when the uniqueness of Word Heritage Sites is considered, given UNESCO’s fundamental aim of preserving the still visible traces of mankind’s manifold history. The added layers pr...
The establishment of support platforms for the development of a new culture in design education, in order to achieve both research exploitation and its results, as an approach to the industrial community, challenges higher education institutions to rethink their functioning, divided between investigation on their own initiative or on demand, and its usefulness / practical application. At the same time, through ...
The need to improve relations between company and supplier suggests that the dyad partnership and credibility must be enhanced in order to maximize gains for both parties that would otherwise not take place. This study demonstrates that companies and suppliers feel the need to review the results achieved by both parties and to influence the way they treat their relationships in the supply of goods and services....