In large organizations with multiple organizational units, process variants emerge due to many aspects, including local management policies, resources or socio-technical limitations. Organizations then struggle to improve a business process which has no longer a single process model to redesign, implement and adjust. In this paper, we propose an approach to tackle these two challenges: decrease the proliferatio...
In large organizations with multiple organizational units, process variants emerge due to many aspects, including local management policies, resources or socio-technical limitations. Organizations then struggle to improve a business process which has no longer a single process model to redesign, implement and adjust. In this paper, we propose an approach to tackle these two challenges: decrease the proliferatio...
Most organizations have difficulties in enforcing the same procedures/business processes across their multiple organizational units. For instance, we can find different activities, activity orders or even subprocesses in student enrollment procedures across several faculties of the same belonging University. This happens due to the need of these organizational units to adjust and adapt their business processes ...
In large organizations with multiple organizational units, process variants emerge due to many aspects, including local management policies, resources or socio-technical limitations. Organizations then struggle to improve a business process which has no longer a single process model to redesign, implement and adjust. In this paper, we propose an approach to tackle these two challenges: decrease the proliferatio...
Organizations strive to improve the quality of provided services to their customers by making efficient use of Business Process Management (BPM). Home healthcare structures are considered as an enabler for linking daily life of patients with Information and Communication Technologies (ICTs). BPM relies first on business process model specifications that capture the desired workflows in the organization and how ...
Organizations that include several organizational units with similar business processes often suffer, with time, from the proliferation of processes variant models that significantly deviate from the original (to be followed) one. Take, for instance, student enrolment processes on distinct faculties of the same university, or healthcare processes of a National Health Service across distinct health centers. This...
Similarity metrics applied to business processes are used to compare and assess the similarities and differences between a set of process models. The results of this comparison can then serve as input to take management decisions, such as to prevent the proliferation of process variants. This is particularly useful in large (enterprise or governmental) organizations with multiple organizational units that share...