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Harnessing information processing theory: key organizational initiatives for di...

Takagi, Nilton; Menezes, Raquel; Varajão, João; Faria, Susana

Purpose: Digital transformation (DT) is connected to how information technologies (IT) can be harnessed to address organizational needs and leverage business opportunities. DT projects are complex endeavors, and IT is just one aspect to manage. Other crucial elements include people, information, business processes, organizational capability and organizational culture. Embedding IT into an organization over poor...


Managing success criteria and success factors in a BPM project: an approach usi...

Takagi, Nilton; Varajão, João; Ventura, Thiago; Ubialli, Darclea; Silva, Thais

The public sector has many challenges when improving business processes. One of those challenges is managing the projects’ success by considering the context and constraints of public management and business process management (BPM). Moreover, the importance of the elements that will drive success can be different depending on the stakeholder and the stage of the project (e.g. initiation, executing, closing), w...


Implementing success management on government-to-government projects: an integr...

Takagi, Nilton; Varajão, João; Ventura, Thiago

Purpose: As in the private sector, public organizational information systems (IS) development is commonly carried out through projects. One of the alternatives followed by governmental organizations to perform their projects is outsourcing (by hiring other public institutions that have expertise in the IS area of the projects to be developed). However, limited research has been conducted on project success rega...


Information systems and project managers’ technical competences – perceived imp...

Varajão, João; Takagi, Nilton

Project managers’ technical competences are crucial for achieving success in information systems (IS) projects. Several variables can influence the perceived importance of these competences, such as the project manager’s education, training, experience, organisational context, among others. This paper aims to determine the most important technical competences of information systems project managers, as well as ...


Information systems project management practice in Portugal - looking at the pa...

Takagi, Nilton; Oliveira, Carlos Ueslei Rodrigues de; Escobar, Fernando; Trigo, António; Rodrigues, Luis Silva

The study of Information Systems Project Management (ISPM) practice is fundamental for developing knowledge in this field. Over the past few years, several studies have been conducted in organizations by professionals and academics to identify approaches, processes, tools, and techniques, among other relevant aspects of project management practice. The use of these practices can be related to various factors, s...


Information systems project management practice in Portugal - looking at the pa...

Takagi, Nilton; Oliveira, Carlos Ueslei Rodrigues de; Escobar, Fernando; Trigo, António; Rodrigues, Luis Silva

The study of Information Systems Project Management (ISPM) practice is fundamental for developing knowledge in this field. Over the past few years, several studies have been conducted in organizations by professionals and academics to identify approaches, processes, tools, and techniques, among other relevant aspects of project management practice. The use of these practices can be related to various factors, s...


ISO 21500 and success management: an integrated model for project management

Takagi, Nilton; Varajão, João

Purpose Projects are one of the main ways used to develop organisations and turn their strategic initiatives into a reality. To support project management, several entities (e.g. associations, institutes, etc.) provide standards, guides and project management methodologies. However, despite its wide coverage of project management knowledge areas, standards currently have no specific processes focused on plannin...


Evaluation of information systems project success - Insights from practitioners

Pereira, Jaime; Varajão, João; Takagi, Nilton

Evaluating the success of projects should be a key process in project management. However, there are only a few studies that address the evaluation process in practice. In order to help fill this gap, this paper presents the results of an exploratory survey with experienced information systems project managers. Results show that opportunities for lessons learned and project management improvement are being miss...


Implementing Success Management and PRINCE2 in a BPM Public Project

Takagi, Nilton; Varajão, João; Ventura, Thiago; Ubialli, Darclea; Silva, Thais

Many stages of information systems projects developed in public institutions are defined by laws and regulations, which reduces the management flexibility. In the particular case of Business Process Management (BPM) projects, it has even more influence since the business processes are also constrained by legislation. In this context, it is important to have a clear vision of what the project’s success means for...


Integrating success management into EU PM²

Takagi, Nilton; Varajão, João; Ribeiro, Pedro Abreu

Success Management can bring valuable contributions to improve project results and stakeholders’ relationship. However, the SM process must be explicitly integrated into project management approaches and methodologies. The purpose of this article is to describe how to implement SM in the context of the EU PM2 Project Management Methodology. Using Design Science Research, this paper helps to fill a gap in the li...


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