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Telephonic Appointments in A Pandemic Context: Assessment of Patient Satisfaction

Abecasis, Francisca; S. B. Sequeira, Mafalda; Pestana Santos, Catarina; Cruz, Daniela; Pintassilgo, Inês; Santos, Henrique

Introduction: Coronavirus disease 2019 (COVID-19) augmented the pressure on health care systems. In order to contain the transmission alternative measures were adopted regarding care delivery to chronic diseases, namely through the use of telemedicine. Patient satisfaction with health care is associated with a better prognosis. In this study we intend to evaluate satisfaction with the provided health care in In...


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