Experience is essential in tourism. The tourist is an informed person, with new needs and seeks more than rest. The tourist desires a unique experience and a differentiated service, adapted to his or her needs. These new requirements can be a real challenge for companies when it comes to creating and co-creating experiences. In the current scenario, with the impacts of the Covid-19 pandemic, this process requir...
The tourism entertainment sector involves tourists and communities in multifaceted and complementary experiences. In 2020, with the arrival of the health crisis as a result of Covid-19, the entire tourism system was affected, in particular tourism entertainment. Based on a project report, this study explores and reflects the transformations that are taking place in the tourism entertainment sector and how it is...