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Once-in-a-lifetime leisure experiences (OLLE): the role of flow, novelty, and i...

Matos, Nelson; Duarte, Paulo Alexandre de Oliveira; Sá, Elisabete Sampaio de

Drawing on Flow theory and memorable tourism experience, this study explores the relationships between Flow, novelty, and interpersonal interaction and the impact on travelers' satisfaction and memories. By applying a mixed-method approach and the critical incident technique to a once-in-a-lifetime leisure experience, 550 tourists recalled their experiences. The results reveal that Flow has a direct and positiv...


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