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Multichannel services for patient home-based care during COVID-19

Moreira, Ailton; Salazar, Maria; Quintas, César; Santos, Manuel

At the beginning of 2020, the Worldwide Health Organization (WHO) declared a pandemic caused by the COVID-19 virus. In this sense, this article describes an experiment carried out in a Portuguese health institution during the COVID-19 pandemic between March and July 2020. The number of cases of infection increased exponentially and health facilities were forced to adapt to the circumstances. Due to the health f...


Optimization of surgery scheduling problems based on prescriptive analytics

Lopes, João; Vieira, Gonçalo; Veloso, Rita; Ferreira, Susana; Salazar, Maria; Santos, Manuel

Surgery scheduling plays a crucial role in modern healthcare systems, ensuring efficient use of resources, minimising patient waiting times and improving organisations’ operational performance. Additionally, healthcare faces enormous challenges, with a general modernisation of all clinical and administrative processes expected, requiring organisations to keep up with the latest advances in Information Technolog...


Pre-triage decision support improvement in maternity care by means of data mining

Pereira, Eliane; Brandão, Andreia; Salazar, Maria; Portela, Filipe; Santos, Manuel; Machado, José Manuel; Abelha, António

A triage system aims to make a correct characterization of the condition of patients. Because conventional triage systems like Manchester Triage System (MTS) are not suitable for maternity care, a decision model for pre-triaging patients in emergency (URG) and consultation (ARGO) classes was built and incorporated into a Decision Support System (DSS) implemented in Centro Materno Infantil do Norte (CMIN). Compl...


Stand-alone Electronic Health Record

Duarte, Júlio; Pontes, Gabriel; Salazar, Maria; Santos, Manuel; Abelha, António; Machado, José Manuel

Hospitals have made an effort to ensure the perma- nent availability of data, with the reliance on the information and scalability at the lowest price. Quality and information access speed are guaranteed. On the other hand, information systems become core systems and progressively clinical paper based records has been dematerialized. The single access to information about patients and electronic media, even in ...


Step towards paper free hospital through electronic health record

Salazar, Maria; Duarte, Júlio; Pereira, Rui; Portela, Filipe; Santos, Manuel Filipe; Abelha, António; Machado, José Manuel

Information technology has great potential for transforming the health care system, improving quality of care. With the increasing expansion of health information systems, the Electronic Health Record (EHR) has become one of the finest sources for clinical information aggregators in the context of digital health. The EHR is a core part of a hospital information system, as well as a service on duty of the patien...


Knowledge acquisition process for intelligent decision support in critical heal...

Cabral, Alexandra; Abelha, António; Salazar, Maria; Quintas, César; Portela, Filipe; Machado, José Manuel; Neves, José; Santos, Manuel Filipe

An efficient triage system is a good way to avoid some future problems and, how much quicker it is, more the patient can benefit. However, a limitation still exists, the triage system are general and not specific to each case. Manchester Triage System is a reliable known system and is focused in the emergency department of a hospital. When applied to specific patients’ conditions, such the pregnancy has several...


SWOT analysis of a portuguese electronic health record

Pereira, Rui; Salazar, Maria; Abelha, António; Machado, José Manuel

In this paper it is describe a SWOT analysis of an Electronic Heath Record (EHR) implemented in a Portuguese hospital. As the EHR is a core part of a hospital information system, it is extremely important to ensure that it offers the best functionalities and that users are satisfied. With this analysis it is intended to gather information about the system, in order to improve the EHR implemented in the hospital...


Usability evaluation of electronic health record

Pereira, Rui Alexandre; Duarte, Júlio; Salazar, Maria; Santos, Manuel; Neves, José; Abelha, António; Machado, José Manuel

Electronic Health Records (EHR) is a core part of a hospital information system, as well as a service on duty of the patient to improve the treatment of patients. It can be considered as a longitudinal electronic record of patient heath information, for example vital signs, medical history or laboratory data, generated by one or more encounters in any care delivery setting. Although the great advantages that an...


Usability of an electronic health record

Pereira, Rui Alexandre; Duarte, Júlio; Salazar, Maria; Santos, Manuel; Abelha, António; Machado, José Manuel

The Electronic Health Records (EHR) is a longitu- dinal electronic record of patient heath information generated by one or more encounters in any care delivery setting. The information included in the type of records can be progress notes, problems, medication, vital signs, medical history, laboratory data, radiology reports and much more. The usability of an EHR is crucial to achieve success, as well as guaran...


Multi-agent systems for HL7 interoperability services

Miranda, Miguel; Salazar, Maria; Portela, Filipe; Santos, Manuel; Abelha, António; Neves, José; Machado, José Manuel

Information systems in healthcare are complex abstract systems. Systems communicate in a consolidated manner. Several methodologies exist presently to implement interoperable information systems in healthcare. It results in several common communication architectures and mainstream standards such as Health Level 7. However several concerns regarding distribution, fault tolerance, standards, communication flavori...


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