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Usability evaluation of the institutional website and online store of the Elect...

Silva, Andrellainy Samires; Monteiro, Hércules Manoel; Soares, Marcelo; Martins, Laura Bezerra

This article presents a case study of the institutional website and online store of the Electrolux Brazil brand. The study employed methods such as the System Usability Scale (SUS) with users and heuristic evaluation with experts. The results, demonstrated by low SUS scores, show that the website does not adequately meet usability expectations. Additionally, several issues were identified, including visibility ...

Date: 2024   |   Origin: Revista dos encontros internacionais Ergotrip Design
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