Aguarda publicação.; The use of Information Technologies (IT) has played an increasingly important role in quality management in higher education. This article examines the impact of IT on improving quality management processes and promoting academic excellence in higher education institutions. IT offers a range of tools and solutions that enable higher education institutions to collect, analyze, and interpret ...
Part of the Smart Innovation, Systems and Technologies book series (SIST,volume 279); The benefits recognized by integrated systems, integration, and information quality are beginning to prove insufficient to support decision-making and organization competitiveness. In this context, there is a marked growth of business intelligence (BI) systems, recognizing their analytical capacity and data integration. Howeve...
COVID-19 forced higher education institutions to reinvent themselves. The (usually) face-to-face education has swapped to distance contingency education. This change brought about numerous challenges that impose adjustments in several dimensions, such as pedagogical strategies and the dependence on teaching platforms and computer systems—and, above all, the new relationship between the various actors (students,...
In the process of organising exchange mobility, students and higher education staff members must conclude trilateral Learning Agreements (LA) that are the basis for the recognition of academic qualifications obtained abroad. While LA documents may be considered essential to an adequate organisation of credit mobility, there are several issues that hamper their preparation. In fact, the interlocutors involved ar...
The present society, and in particular the organizations, are currently undergoing a series of metamorphoses of political, economic and social order. These metamorphoses, often referred to in the literature as digital transformation, are due to the rapid and uncontrollable evolution of information technologies and the role they can play in the organizational context. Digital Transformation (DT) is therefore a h...
In the process of organising exchange mobility, students and higher education staff members must conclude trilateral Learning Agreements that are the basis for the recognition of academic qualifications obtained abroad. According to the PRIME survey, conducted by the Erasmus Student Network in 2010-11, while Learning Agreements (LA) documents may be considered essential to an adequate organisation of credit mob...
The decision of migrating Information Technology to Cloud Computing, by an organisation, encompasses various decisions that must be undertaken in order to minimise risks and to perform a smooth and accurate transition to the Cloud Computing. Accordingly, to migrate Information Technology services to the Cloud Computing in a straightforward way, with more control and in a more accurate way, the organisation must...
The emergence of new technologies such as IoT and Big Data, the change in the behavior of society in general and the younger generation in particular, require higher education institutions to “look” for teaching differently. This statement is complemented by the prediction of the futurist Thomas Frey, who postulates that “in 14 years it will be a big deal when students learn from robot teachers over the interne...
The paradigm in higher education is changing due to the pressure imposed on the one hand by the new technologies and on the other by the characteristics (habits and skills) presented by the students who arrive at the universities. These characteristics are not compatible with the teaching methodologies used up until the present, the traditional model (lectures) consolidated in the nineteenth century. Thus, teac...
The cloud computing paradigm is transforming the way IT services are provided and consumed by changing IT products to services. The migration of in-house IT services to cloud computing must be performed carefully so as not to cause high losses in the institution. In this paper, we present the use of the framework developed by the same authors, to the migration of services, applications, data and infrastructures...