Objective The aim of this research is to identify the main determinants of patients’ confidence/trust in the emergency department (ED), the effects of these determinants on confidence/trust in the ED and potential mediators in this regard. Results Through satisfaction, the effect of doctors, perceived waiting time for triage, information about possible delays in receiving treatment or waiting times, and meeting...
The aim of this research is to identify the main factors associated with patients’ payment perception and the effects of these factors on payment perception. Patients admitted between January and December 2016 at an emergency department of a public hospital in Lisbon, Portugal, were included in this study, with a representative sample size of 382 patients. A 5% margin of error and a 95% confidence interval were...
This article presents the design of a seven-country study focusing on childhood vaccines, Addressing Vaccine Hesitancy in Europe (VAX-TRUST), developed during the COVID-19 pandemic. The study consists of (a) situation analysis of vaccine hesitancy (examination of individual, socio-demographic and macro-level factors of vaccine hesitancy and analysis of media coverage on vaccines and vaccination and (b) particip...
Drawing on discussions about the manifestation of incivility in online news comments sections, our research operationalizes the concept of incivility and suggests a methodological approach that relies on manual and automated text analysis and regression analysis to assess its prevalence and identify its predictors. Relying on a data analysis of over two million comments on immigration and unemployment retrieved...