Project management plays a critical role in boosting the success of organizations' projects. However, no matter how well a project is managed, changes are inevitable during its execution. It is crucial to evaluate the impact of these changes before implementing them to ensure they do not compromise the project's success. Existing techniques for assessing the effects of changes have several limitations—particula...
Project management plays a critical role in boosting the success of organizations' projects. However, no matter how well a project is managed, changes are inevitable during its execution. It is crucial to evaluate the impact of these changes before implementing them to ensure they do not compromise the project's success. Existing techniques for assessing the effects of changes have several limitations—particula...
Project management plays a critical role in boosting the success of organizations' projects. However, no matter how well a project is managed, changes are inevitable during its execution. It is crucial to evaluate the impact of these changes before implementing them to ensure they do not compromise the project's success. Existing techniques for assessing the effects of changes have several limitations—particula...
Neste capítulo, procura-se sensibilizar para o reposicionamento da função de sistemas de informação num espetro mais amplo, evoluindo da gestão dos sistemas de informação para a sua governação em articulação com a governação da organização. A articulação ao nível da governação deverá contribuir para o tão almejado alinhamento entre negócio e tecnologias da informação, que teima em persistir como um dos grandes ...
Com a função de Auditoria Interna ganhando preponderância nas instituições é importante desenvolver ferramentas que auxiliem esta atividade e criem oportunidades de melhoria, como por exemplo a elaboração de um sistema informatizado. Essa investigação teve como objetivo identificar como foi a implementação do sistema SAS EGRC - módulo de auditoria nos dez hospitais selecionados pela Administração Central do Sis...
Shadow information technology (SIT) revolves around systems that are hidden but are still managed by the same business entities. It consists of the use of devices, software, systems and applications without the information technology (IT) department’s approval. Employees use IT without the knowledge of the IT department, and it creates a gap in communications, as the IT department loses the knowledge of the rea...
Information Technology governance (ITG) calls for the definition and implementation of formal practices at the highest level in the organization, involving structures, processes and relational practices for the creation of business value from IT investments. However, determining the right ITG practices remains a complex endeavor. Previous studies identify IT governance practices used in the health and financial...
O Digital marca o nosso quotidiano e a Transformação Digital marcará o futuro global. A Inteligência Artificial (IA) representa uma das tecnologias mais prometedoras desse futuro. Apesar das enormes expectativas, percebe-se a dificuldade das empresas, tanto na utilização da IA, como na adoção de metodologias, ferramentas e tecnologias emergentes. Este artigo descreve a transformação do processo de leitura e enc...
The retail industry is quite exposed to fraudulent situations. Daily, thousands of transactions are processed, which may include some frauds difficult to detect, mainly when the perpetrators are the own employees at the retail stores. Large retailers with several stores across different locations may have considerable difficulty in detecting frauds involving their cashiers since they have to take into account d...
This work seeks to raise awareness of the repositioning of the function of information systems in a broader spectrum, evolving from the management of information systems to its governance in conjunction with the governance of the organization.The articulation at the level of governance should contribute to the longed-for alignment between business and information technologies, which insists on persisting as one...