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Definition of requirements to pursue a Servitization Strategy in SME: the case ...

Silva, J. M.; Simões, J. R.

The introduction of advanced services in a servitization business model is under close scrutiny for a SME supplying advanced technologies. The proposed conceptual model is based on three cornerstones, i.e. strategy, organizational structure, ICT requirements. It was developed and checked by using data from semi-structured interviews, unstructured observations and documentation surveying. The outcomes significan...

Date: 2018   |   Origin: Repositório ISCTE

The role of collaborative networks in product-service system business models fo...

Simões, J. R.; Vilas-Boas da Silva, J. M.; Duarte de Almeida, I.

This research appreciates the relevance of servitization business models for an Advanced Manufacturing Technology (AMT) SME in the Ornamental Stones (OS) cluster. A holistic conceptual model was designed and tested addressing strategy, organizational structure and technological infrastructure. Primary data gathered by semi-structured interviews were completed by unstructured observation and documentation studyi...

Date: 2018   |   Origin: Repositório ISCTE

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