40 documents found, page 1 of 4
Thermal tourism in Europe: exploring the wellness dimension
Liberato, Dália; Quintela, Joana A.; Neto, Paulo; Liberato, Pedro; Brandão, FilipaHealth tourism is considered a strategic product for the development of many tourist destinations with thermal resources (Pereira et al., 2023). Europe has one of the richest and best-documented areas of thermal waters – the use of which dates to Greek and Roman cultures where they formed part of everyday life – being one of the most ancient forms of western therapy (Solimene, 2020). In recent decades, health a...
Between Virtual and In-Person Academic Decision Making in the Era of Hybrid Events
Marques, Jorge; Quintela, Joana A.Scientific events play a fundamental role in academic and professional tourism, allowing for the dissemination of knowledge, networking and experiences exchenge between experts from different fields. [...]
Antecedents and consequences of using AI chatbot in online travel agencies
Banerjee, Neelotpaul; Quintela, Joana A.; Sahoo, Pabitra; Magano, JoséCapítulo 10 do livro Interdisciplinary Research Tourism, Sustainability, Law and Marketing.
The transformative power of law changes in tourism
Quintela, Joana A.; Pinho, Micaela; Costa, Eva DiasEste capítulo faz parte da Part 3: Achieving sustainable tourism through interdisciplinary research with law.
La experiencia del lujo en los hoteles históricos: El caso de Palácio de Seitais
Tosco, Carla Walo; Marques, Jorge; Quintela, Joana A.The main objective of this research is to evaluate the perception of luxury in historic hotels from the perspective of employees, identifying the key factors that contribute to a luxury experience for guests. The interaction between employees and guests and the experience that employees have regarding the demands and behaviours of guests in luxury hotels allows employees to have opinions and perspectives on the...
Challenges of hotel management in historic buildings
Quintela, Joana A.; Marques, JorgeThis study is an exploratory approach to the concept of historic hotels, aiming to identify management's main challenges. Adaptinghistoric buildings to hotelscan beseen from the perspective of innovation, market differentiation and increased quality of service. However, this adaptation process challenges hotel management from an operational and conceptual perspective. The study is based on work carried out in t...
Urban Tourism and Hospitality: Emerging challenges and trends [editorial]
Marques, Jorge; Quintela, Joana A.; Albuquerque, HelenaUrban tourism and hospitality are undergoing significant transformations due to technological advancements, sustainability challenges, and evolving traveler expectations. Cities are dynamic environments where tourism and hospitality intersect with urban planning, infrastructure development, and policy-making. This Special Issue seeks to address the complexities of urban tourism by exploring innovative strategie...
Between virtual and in-person: Academic decision-making in the Era of hybrid event
Marques, Jorge; Quintela, Joana A.Scientific events play a fundamental role in academic and professional tourism, allowing for the dissemination of knowledge, networking and experiences exchange between experts from different fields. With the advance of technology, online events have gained ground, especially after the Covid-19 pandemic, raising questions about whether face-to-face events can be definitively replaced. This study aims to identif...
Human Capital in the Tourism and Hospitality Industry: A bibliometric approach
Durão, Marília; Veríssimo, Medéia; Quintela, Joana A.; Marques, JorgeHuman capital is a prolific research topic in tourism and hospitality, given its decisive role in this industry’s competitiveness, sustainable growth and development. This chapter contributes to the current theoretical understanding of human capital in the tourism and hospitality field through thematic knowledge mapping. This study adopts a bibliometric analysis using VOSviewer software to examine 451 studies p...
Building Human Capital in Tourism and Hospitality: Perspectives from theory and...
Marques, Jorge; Quintela, Joana A.; Durão, Marília; Veríssimo, MedéiaCareer development in the tourism and hospitality industry has attracted greater attention, leading to a higher recognition of the relevance of formal and industry-specific education and training. New career opportunities emerge as new challenges arise, urging for ongoing and renewed debates surrounding higher-level skills and the development and optimization of human capital. Building bridges between higher ed...