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Value and main opportunities in hospital operations management

Souza, Thiago Antonio; Lopes, Erik Teixeira; Lima, Rui M.

This paper explores the definition of value in healthcare and discusses the main challenges and opportunities in hospital operations management through semi-structured interviews. The participants included seven professionals working in hospitals and two experts with research experience on the theme. On average, they had ten years of experience in a variety of roles. The interviews were recorded, transcribed, a...


Project management in hospital environments: a 5-year systematic literature review

Lopes, Erik Teixeira; Lopes, Derek C.; Souza, Thiago Antonio; Lima, Rui M.; Souza, André L. A. C

Health systems have countless examples of adaptations of existing project management approaches to improve hospital operations and deliver value to the patient. This article aims to review the project management publications of the last 5 years, to establish findings in relation to what has been published, to allow the visualization of knowledge gaps and future research to be carried out. Thus, 50 articles and ...


Application of heijunka for surgical production leveling

Souza, Thiago Antonio; Vaccaro, Guilherme L.R.; Lima, Rui M.; Lopes, Erik Teixeira

The increasing demand and the limitation of resources in health organizations raise the need for more efficient management. With demand higher than the capacity, patient queues increase, causing hospitals to need flexible management mechanisms to deal with the existing lists. In this context, adaptations of principles and methods of Industrial Engineering and Management, such as Lean Thinking and Heijunka, natu...


Gestão de operações hospitalares: um framework baseado em Lean Healthcare

Souza, Thiago Antonio

Hospitais são estruturas complexas com o objetivo de prover atendimento de qualidade, segurança, fiabilidade e eficiente aos seus pacientes. Entretanto, estas organizações vêm sofrendo pressões para redução de custos, melhoria de operações e garantia da qualidade devido a problemas em fluxos como esperas, cancelamentos, defeitos, absenteísmo, aumento da procura, falhas na gestão e aumento de preços. Neste conte...


Hospital operations management: an exploratory study from Brazil and Portugal

Souza, Thiago Antonio; Lima, Rui M.

This study aims to analyze the main dimensions related to Hospital Operations Management (HOM) through workshops held in four hospitals in Brazil and Portugal with the participation of 60 hospital management professionals. The dimensions of the HOM were adapted from the literature and the most important area according to the professionals was described as “Planning, Scheduling and Control of Hospital Operations...


Lean healthcare: aplicação dos conceitos de gestão de operações em centros cirú...

Souza, Thiago Antonio

Submitted by Patrícia Valim Labres de Freitas (patricial) on 2016-04-01T17:52:53Z No. of bitstreams: 1 Thiago Antonio Souza.pdf: 1549573 bytes, checksum: 50bb2fe3750913e23e67747ffad33743 (MD5); Made available in DSpace on 2016-04-01T17:52:53Z (GMT). No. of bitstreams: 1 Thiago Antonio Souza.pdf: 1549573 bytes, checksum: 50bb2fe3750913e23e67747ffad33743 (MD5) Previous issue date: 2015-12-23; CAPES - Coordenação ...

Date: 2016   |   Origin: Oasisbr

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