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Business intelligence to improve the quality of local government services : cas...
Teixeira, Rui Filipe da Silva; Afonso, Fernando; Oliveira, Bruno; Portela, Filipe; Santos, Manuel FilipeThe use of business intelligence (BI) systems by organizations is increasingly considered as an asset, which goal is to provide access to information in a timely manner in order to support the decision-making process. However, in specific cases such as local government organizations, there are very specific challenges. Some of them like privacy rights and applicable law compliance must be carefully observed, ma...
Date: 2014
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Origin: RepositóriUM - Universidade do Minho