Document details

Purpose The strategic use of technology and adequate support are essential in modern project management, directly influencing successful results and organizational development. Project managers play a fundamental role in achieving project success. This study evaluates the effects of project management information systems (PMIS) on the performance of project managers. Furthermore, the study incorporates project management office (PMO) support as a moderator variable to examine the influence of project management practices on PMIS. Design/methodology/approach The authors utilized a three-stage method approach for the creation of constructs and scales. An empirical survey was conducted to collect the data from project management professionals specifically using PMIS and working within a PMO. Structural equation modeling (SEM) was conducted to assess the validity and reliability of the measurement model and to evaluate the hypothesized structural relationships within the conceptual model. Findings The analysis of responses indicates that 19% of project management professionals do not use a PMIS, and among them, 57% work in organizations without a PMO. This first observation suggests a perceived lack of professionalization in tools and practices in project management. Applying an exclusion criterion to these two conditions and examining the subset of valid answers, the results indicate that the effective application of technology in project management can significantly enhance project manager performance, emphasizing the importance of establishing well-structured project management systems. Furthermore, the findings highlight the strategic role of PMOs in integrating project management practices with technology, ensuring seamless alignment between organizational processes and technology. Originality/value This novel research integrates technology (PMIS) with organizational practices (PMO), an approach insufficiently explored yet with the potential to significantly enhance the successful execution and delivery of projects.