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This paper presents the main findings and learning experiences from the Business Project conducted in the past 5 months. The project was made in collaboration with Berenschot, a Dutch consulting firm. The final outcome of the project included the presentation of the main critical success factors for online platforms in the 3D printing industry. In addition, as part of this Work Project, a deep analysis was performed to study the main barriers that those platforms face in the market and that ultimately can contribute to their failure.