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Workplace micro-aggressions and affective consequences: The moderating role of emotional contagion

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Resumo:This study applied affective events theory to conceptualize micro-aggressions as affective micro-events and tested (1) the mediating role of negative affect in the relationship between micro-aggressions and (a) emotional exhaustion and (b) work engagement, and (2) the moderating role of emotional contagion in these indirect relationships. A daily diary design was employed with a sample of 40 participants over five consecutive days, resulting in 200 observations. The findings revealed that daily micro-aggressions were positively associated with emotional exhaustion and negatively related to work engagement through negative affect. Additionally, emotional contagion moderated the relationship between daily micro-aggressions and negative affect, with the indirect effect between micro-aggressions and emotional exhaustion being stronger for individuals with lower levels of emotional contagion. A similar pattern emerged for work engagement. These results provide valuable insights into the impact of daily micro-aggressions in the workplace and highlight the role of emotional contagion, offering important implications for future research in this area.
Autores principais:Junça-Silva, A.
Outros Autores:Ferreira, N.
Assunto:Micro-aggressions Negative affect Emotional exhaustion Work engagement Emotional contagion Individual differences
Ano:2025
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:ISCTE
Idioma:inglês
Origem:Repositório ISCTE
Descrição
Resumo:This study applied affective events theory to conceptualize micro-aggressions as affective micro-events and tested (1) the mediating role of negative affect in the relationship between micro-aggressions and (a) emotional exhaustion and (b) work engagement, and (2) the moderating role of emotional contagion in these indirect relationships. A daily diary design was employed with a sample of 40 participants over five consecutive days, resulting in 200 observations. The findings revealed that daily micro-aggressions were positively associated with emotional exhaustion and negatively related to work engagement through negative affect. Additionally, emotional contagion moderated the relationship between daily micro-aggressions and negative affect, with the indirect effect between micro-aggressions and emotional exhaustion being stronger for individuals with lower levels of emotional contagion. A similar pattern emerged for work engagement. These results provide valuable insights into the impact of daily micro-aggressions in the workplace and highlight the role of emotional contagion, offering important implications for future research in this area.