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Organizational memory: a preliminary model based on Insights from Neuroscience

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Resumo:[Excerpt] Much has been said about collective intelligence and the tools to achieve this. However, there is no existing framework for understanding how people collectively and seamlessly, store, reason and apply knowledge to act more intelligently. In this paper we present the Reconstructive Organizational Memory (ROM) model is intended as a starting point to define a framework that can support the development of information technology tools that can effectively support organizational cognition. More than a collection of knowledge repositories of different natures, organizational memory is the very process of updating these repositories and applying collective experience. Understanding this process as a distributed and continuous organizational capability by which meaning is assigned to the past and the collective future is projected is essential to design organizational interventions to improve how organizational actors collectively make decisions and behave. (...)
Autores principais:Ramos, Isabel
Outros Autores:Lavina, Linda
Assunto:Organizational Memory Neurosciences Organizational cognition Reconstructive organizational memory (ROM) model Engenharia e Tecnologia::Engenharia Eletrotécnica, Eletrónica e Informática
Ano:2014
País:Portugal
Tipo de documento:capítulo de livro
Tipo de acesso:acesso restrito
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho

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