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Social networks in streaming: HBO Max and Netflix in community building

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Resumo:The rise of streaming platforms has profoundly reshaped the media landscape and gradually replacung tradicional channels as the dominant source of entertainment. In this new digital ecossystem, social media has become a key tool to foster connoections between brands and users. This article explores how Netflix and HBO Max use social media to build fan communities and promote engagement, through user centered strategies and immersive experiences. The analysis focuses on two case studies: House of the Dragon and Stranger Things which explored active fan participation through collaborations and interactive events. The main contribution of this article is to show how engagement turns users into brand advocates.
Autores principais:Jacob, Joana
Assunto:Streaming Redes Sociais Comunicação digital HBO Max Netflix Engajamento Streaming Social Media Engagement Digital Communication HBO Max Netflix
Ano:2025
País:Portugal
Tipo de documento:artigo
Tipo de acesso:unknown
Instituição associada:Instituto Politécnico do Porto
Idioma:português
Origem:The Trends Hub
Descrição
Resumo:The rise of streaming platforms has profoundly reshaped the media landscape and gradually replacung tradicional channels as the dominant source of entertainment. In this new digital ecossystem, social media has become a key tool to foster connoections between brands and users. This article explores how Netflix and HBO Max use social media to build fan communities and promote engagement, through user centered strategies and immersive experiences. The analysis focuses on two case studies: House of the Dragon and Stranger Things which explored active fan participation through collaborations and interactive events. The main contribution of this article is to show how engagement turns users into brand advocates.