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The contribution of emotional competence to organisational change in a remote working setting

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Resumo:Introduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home. Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change. Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment. Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.
Autores principais:Almeida, Tânia
Outros Autores:Ribeiro, Célia; Pereira, Paulo; Margarida Campos, Sofia; Mendes Ferreira, António José; Passos, Clotilde
Assunto:change; resistance, remote work; emotional competence
Ano:2022
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
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author Almeida, Tânia
author2 Ribeiro, Célia
Pereira, Paulo
Margarida Campos, Sofia
Mendes Ferreira, António José
Passos, Clotilde
author2_role author
author
author
author
author
author_facet Almeida, Tânia
Ribeiro, Célia
Pereira, Paulo
Margarida Campos, Sofia
Mendes Ferreira, António José
Passos, Clotilde
author_role author
contributor_name_str_mv Repositório Científico de Acesso Aberto da ULisboa
country_str PT
creators_json_txt [{\"Person.name\":\"Almeida, Tânia\",\"Person.identifier.orcid\":\"0000-0002-6168-1503\"},{\"Person.name\":\"Ribeiro, Célia\",\"Person.identifier.orcid\":\"0000-0002-1000-6890\"},{\"Person.name\":\"Pereira, Paulo\",\"Person.identifier.orcid\":\"0000-0002-3941-8274\"},{\"Person.name\":\"Margarida Campos, Sofia\",\"Person.identifier.orcid\":\"0000-0002-4696-3537\"},{\"Person.name\":\"Mendes Ferreira, António José\",\"Person.identifier.orcid\":\"0000-0002-9104-7757\"},{\"Person.name\":\"Passos, Clotilde\",\"Person.identifier.orcid\":\"0000-0002-2924-0484\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
datacite.creators.creator.creatorName.fl_str_mv Almeida, Tânia
Ribeiro, Célia
Pereira, Paulo
Margarida Campos, Sofia
Mendes Ferreira, António José
Passos, Clotilde
datacite.date.Accepted.fl_str_mv 2022-09-30T00:00:00Z
datacite.date.available.fl_str_mv 2023-08-23T13:18:56Z
datacite.date.embargoed.fl_str_mv 2023-08-23T13:18:56Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv change; resistance, remote work; emotional competence
datacite.titles.title.fl_str_mv The contribution of emotional competence to organisational change in a remote working setting
O CONTRIBUTO DAS COMPETÊNCIAS EMOCIONAIS NOS PROCESSOS DE MUDANÇA ORGANIZACIONAL EM CONTEXTO DE TELETRABALHO
LA CONTRIBUCIÓN DE LAS COMPETENCIAS EMOCIONALES EN LOS PROCESOS DE CAMBIO ORGANIZACIONAL EN EL CONTEXTO DEL TELETRABAJO
dc.contributor.none.fl_str_mv Repositório Científico de Acesso Aberto da ULisboa
dc.creator.none.fl_str_mv Almeida, Tânia
Ribeiro, Célia
Pereira, Paulo
Margarida Campos, Sofia
Mendes Ferreira, António José
Passos, Clotilde
dc.date.Accepted.fl_str_mv 2022-09-30T00:00:00Z
dc.date.available.fl_str_mv 2023-08-23T13:18:56Z
dc.date.embargoed.fl_str_mv 2023-08-23T13:18:56Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10400.5/28182
dc.language.none.fl_str_mv eng
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv change; resistance, remote work; emotional competence
dc.title.fl_str_mv The contribution of emotional competence to organisational change in a remote working setting
O CONTRIBUTO DAS COMPETÊNCIAS EMOCIONAIS NOS PROCESSOS DE MUDANÇA ORGANIZACIONAL EM CONTEXTO DE TELETRABALHO
LA CONTRIBUCIÓN DE LAS COMPETENCIAS EMOCIONALES EN LOS PROCESOS DE CAMBIO ORGANIZACIONAL EN EL CONTEXTO DEL TELETRABAJO
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description Introduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home. Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change. Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment. Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.
dirty 0
eu_rights_str_mv openAccess
format article
fulltext.url.fl_str_mv https://repositorio.ulisboa.pt/bitstreams/9f62d222-28e4-4810-80d4-63a826796ecc/download
id ul_2b1a73face35f63d58ab91c0b5efbbe7
identifier.url.fl_str_mv http://hdl.handle.net/10400.5/28182
instacron_str ul
institution Universidade de Lisboa
instname_str Universidade de Lisboa
language eng
network_acronym_str ul
network_name_str Repositório da Universidade de Lisboa
oai_identifier_str oai:repositorio.ulisboa.pt:10400.5/28182
organization_str_mv urn:organizationAcronym:ul
person_str_mv Almeida, Tânia
Almeida, Tânia
http://orcid.org/0000-0002-6168-1503
0000-0002-6168-1503
Ribeiro, Célia
Ribeiro, Célia
https://www.ciencia-id.pt/3212-EF16-9B2E
3212-EF16-9B2E
http://orcid.org/0000-0002-1000-6890
0000-0002-1000-6890
Pereira, Paulo
Pereira, Paulo
https://www.ciencia-id.pt/0F11-D236-6972
0F11-D236-6972
http://orcid.org/0000-0002-3941-8274
0000-0002-3941-8274
Margarida Campos, Sofia
Margarida Campos, Sofia
https://www.ciencia-id.pt/B11D-134D-9223
B11D-134D-9223
http://orcid.org/0000-0002-4696-3537
0000-0002-4696-3537
Mendes Ferreira, António José
Mendes Ferreira, António José
http://orcid.org/0000-0002-9104-7757
0000-0002-9104-7757
Passos, Clotilde
Passos, Clotilde
http://orcid.org/0000-0002-2924-0484
0000-0002-2924-0484
publishDate 2022
reponame_str Repositório da Universidade de Lisboa
repository_id_str urn:repositoryAcronym:ul
service_str_mv urn:repositoryAcronym:ul
spelling engpt_PTIntroduction: Organisations are constantly facing change and, over the last months, the COVID-19 pandemic has introduced a set of cross-cutting changes that forced many employees to work from home. Objectives: Identify the emotional competencies that can be found in the different organisational change processes related to remote working and to identify the relationship between emotional competencies and resistance to organisational change. Methods: This descriptive, quantitative, correlational study was conducted with a sample of 115 workers from different business sectors Results: Showed a correlation between cognitive rigidity and emotional competence. It also became evident that emotional competencies have no influence whatsoever on the change management processes that take place in a remote working environment. Conclusion: The respondents showed low resistance to change and high emotional competence, which may have helped them adapt to this kind of work.application/pdfpt_PTThe contribution of emotional competence to organisational change in a remote working settingAlternativeTitlept_PTO CONTRIBUTO DAS COMPETÊNCIAS EMOCIONAIS NOS PROCESSOS DE MUDANÇA ORGANIZACIONAL EM CONTEXTO DE TELETRABALHOAlternativeTitlept_PTLA CONTRIBUCIÓN DE LAS COMPETENCIAS EMOCIONALES EN LOS PROCESOS DE CAMBIO ORGANIZACIONAL EN EL CONTEXTO DEL TELETRABAJOPersonalAlmeida, TâniaDSpacehttp://dspace.org/items/67eb816c-dfb1-4d7b-95be-067f60ec8ee2DSpacehttp://dspace.org/items/67eb816c-dfb1-4d7b-95be-067f60ec8ee2AlmeidaTâniaORCIDhttp://orcid.org0000-0002-6168-1503PersonalRibeiro, CéliaDSpacehttp://dspace.org/items/a470e9eb-d385-49fb-b64f-2ade7cb0dfbcDSpacehttp://dspace.org/items/a470e9eb-d385-49fb-b64f-2ade7cb0dfbcRibeiroCéliaCiência IDhttps://www.ciencia-id.pt3212-EF16-9B2EORCIDhttp://orcid.org0000-0002-1000-6890Scopus Author IDhttps://www.scopus.com57200572324Scopus Author IDhttps://www.scopus.com57200572324PersonalPereira, PauloDSpacehttp://dspace.org/items/43a9844a-b652-4369-9ed9-4c919d9da27bDSpacehttp://dspace.org/items/43a9844a-b652-4369-9ed9-4c919d9da27bPereiraPauloCiência IDhttps://www.ciencia-id.pt0F11-D236-6972ORCIDhttp://orcid.org0000-0002-3941-8274Scopus Author IDhttps://www.scopus.com57200578403PersonalMargarida Campos, SofiaDSpacehttp://dspace.org/items/82c85fc5-1a43-4d28-af79-03fba5c261c2DSpacehttp://dspace.org/items/82c85fc5-1a43-4d28-af79-03fba5c261c2Margarida CamposSofiaCiência IDhttps://www.ciencia-id.ptB11D-134D-9223ORCIDhttp://orcid.org0000-0002-4696-3537Researcher IDhttps://www.researcherid.comQ-4960-2018Scopus Author IDhttps://www.scopus.com57204888708PersonalMendes Ferreira, António JoséDSpacehttp://dspace.org/items/85ff5a82-f72d-4131-b660-ef6c6db3b5a6DSpacehttp://dspace.org/items/85ff5a82-f72d-4131-b660-ef6c6db3b5a6Mendes FerreiraAntónio JoséORCIDhttp://orcid.org0000-0002-9104-7757PersonalPassos, ClotildeDSpacehttp://dspace.org/items/d3f84b77-5982-4bf4-a6c9-18ea09054d92DSpacehttp://dspace.org/items/d3f84b77-5982-4bf4-a6c9-18ea09054d92PassosClotildeORCIDhttp://orcid.org0000-0002-2924-0484HostingInstitutionOrganizationalRepositório Científico de Acesso Aberto da ULisboae-mailmailto:repositorio@reitoria.ulisboa.ptrepositorio@reitoria.ulisboa.pt2023-08-23T13:18:56Z2022-09-302022-09-30T00:00:00ZHandlehttp://hdl.handle.net/10400.5/28182http://purl.org/coar/access_right/c_abf2open accesschange; resistance, remote work; emotional competence581691 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal article2022-09-30http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://repositorio.ulisboa.pt/bitstreams/9f62d222-28e4-4810-80d4-63a826796ecc/downloadMillenium-Journal of Education, Technologies and Health191324
spellingShingle The contribution of emotional competence to organisational change in a remote working setting
Almeida, Tânia
change; resistance, remote work; emotional competence
status SINGLETON
subject.fl_str_mv change; resistance, remote work; emotional competence
title The contribution of emotional competence to organisational change in a remote working setting
title_full The contribution of emotional competence to organisational change in a remote working setting
title_fullStr The contribution of emotional competence to organisational change in a remote working setting
title_full_unstemmed The contribution of emotional competence to organisational change in a remote working setting
title_short The contribution of emotional competence to organisational change in a remote working setting
title_sort The contribution of emotional competence to organisational change in a remote working setting
topic change; resistance, remote work; emotional competence
topic_facet change; resistance, remote work; emotional competence
url http://hdl.handle.net/10400.5/28182
visible 1