Critical success factors for BI implementation in a portuguese higher education institution

• Autor(es): Cardoso, Abílio ; Morais, Paula ; Lopes, Filomena Castro
• Data: 2022
• Identificador Persistente: Lopes, F. C., Morais, P., & Cardoso, A. (2022). Critical success factors for BI implementation in a portuguese higher education institution. In J. L. Reis, E. P. López, L. Moutinho, & J. P. M. Santos (Eds.), Marketing and Smart Technologies. Smart Innovation, Systems and Technologies, (vol. 279, pp. 171-179). Springer. https://doi.org/10.1007/978-981-16-9268-0_14. Repositório Institucional UPT. http://hdl.handle.net/11328/4065
• Origem: Repositório da Universidade Portucalense
• Assunto(s): Business intelligence; Decision support systems; Information systems integration; Data quality; HEI data analysis
• Tipo de Documento: Objeto de conferência
• Idioma: Inglês

Descrição

Part of the Smart Innovation, Systems and Technologies book series (SIST,volume 279)

The benefits recognized by integrated systems, integration, and information quality are beginning to prove insufficient to support decision-making and organization competitiveness. In this context, there is a marked growth of business intelligence (BI) systems, recognizing their analytical capacity and data integration. However, BI implementation projects bring to light two relevant technological critical success factors (CSFs): systems integration and information quality. This article reports the implementation of a BI project in a higher education institution. This project corroborates the literature highlighting the relevance of the technological CSF in achieving a successful BI implementation. Some recommendations to overcome difficulties regarding the technological CSF are also proposed.