Author(s): Jesus, Carina ; Serra Coelho, Luís Miguel ; Ramos, Celia
Date: 2025
Persistent ID: http://hdl.handle.net/10400.1/27036
Origin: Sapientia - Universidade do Algarve
Subject(s): Company resilience; Determinants of resilience; Tourism industry; Human capital; Systematic Literature Review
What characteristics enable a company in the tourism industry to withstand and recover from disruptive events such as a global pandemic or a war? How can these firms enhance their resilience? This paper presents a systematic literature review of peer-reviewed publications on company resilience within the tourism industry to address these critical questions. Despite the current significance of these topics, existing research is fragmented and unconsolidated. Our findings reveal a range of perspectives and factors that influence company resilience, with clear evidence that human capital plays a pivotal role in the tourism industry’s ability to remain resilient. We also identify theoretical and practical implications, along with directions for future research.
