Author(s):
Fontes, Dalila B. M. M. ; Pereira, Maria Teresa ; Oliveira, Márcia
Date: 2019
Persistent ID: http://hdl.handle.net/10400.22/15842
Origin: Repositório Científico do Instituto Politécnico do Porto
Subject(s): Decision-making; AHP; Goal programming; AHP-GP; Balanced scorecard; Decision-making; Decision-making; AHP; AHP; Goal programming; Goal programming; AHP-GP; AHP-GP; Balanced scorecard; Balanced scorecard
Description
This work proposes a multi-criteria decision making model to assist in the choice of a strategic plan for a world-class company. The Balanced Scorecard (BSC) is a support tool of Beyond Budgeting that translates a company’s vision and strategy into a coherent set of performance measures. However, it does not provide help in choosing a strategic plan. The selection of a strategic plan involves multiple goals and objectives that are often conflicting and incommensurable. This paper proposes an integrated Analytic Hierarchy Process-Goal Programming (AHP-GP) approach to select such a plan. This approach comprises two stages. In the first stage, the AHP is used to evaluate the relative importance of the initiatives with respect to financial indicators/KPIs; while in the second stage a GP model incorporating the AHP priority scores is developed. The GP model selects a set of initiatives that maximizes the earnings before interest and taxes (EBIT) and minimizes the Capital Employed (CE). The proposed method was evaluated through a case study.