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IntelligentCart: Architecture of an Innovative System for the Acquisition of Products in Grocery Stores

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Detalhes bibliográficos
Resumo:Large grocery stores are nowadays used by millions of people for the acquisition of an enlarging number of products. Product acquisition represents a complex process that comprises time spent in corridors, product location and checkout queues. On the other hand, it is becoming increasingly difficult for retailers to keep their clients loyal and to predict their needs due to the influence of competition and the lack of tools that discriminate consumption patterns. In this article it is presented the proposal of an architecture and solution of an innovative system for the acquisition of products in grocery stores (IntelligentCart). The IntelligentCart explores emerging mobile technologies and automatic identification technologies (such as RFID) as a way to improve the quality of services provided by retailers and to augment the consumer value thus allowing to save time and money.
Autores principais:Santos, Diana S.S.
Outros Autores:Pereira, António; Gonçalves, Ramiro
Assunto:Automatic Product Identification Grocery Stores Electronic Services
Ano:2009
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso aberto
Instituição associada:Instituto Politécnico de Leiria
Idioma:inglês
Origem:IC-online
Descrição
Resumo:Large grocery stores are nowadays used by millions of people for the acquisition of an enlarging number of products. Product acquisition represents a complex process that comprises time spent in corridors, product location and checkout queues. On the other hand, it is becoming increasingly difficult for retailers to keep their clients loyal and to predict their needs due to the influence of competition and the lack of tools that discriminate consumption patterns. In this article it is presented the proposal of an architecture and solution of an innovative system for the acquisition of products in grocery stores (IntelligentCart). The IntelligentCart explores emerging mobile technologies and automatic identification technologies (such as RFID) as a way to improve the quality of services provided by retailers and to augment the consumer value thus allowing to save time and money.