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Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits

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Resumo:Growing environmental concerns have triggered the appearance of a growing number of eco-efficient goods. However, although there are several studies on consumer attitudes towards packaging design elements, research evaluating the effect of sustainable packaging on consumer decisions is relatively scarce. Therefore, the purpose of this research is to investigate how a brand’s implementation of eco-efficient packaging influences consumer behaviour. We examine how a brand’s strategic implementation of an eco-efficient packaging influences brand emotional attachment through consu- mer’s perceptions of utilitarian, symbolic, and hedonic benefits, and its ultimate effect on purchase intention. Partial least squares structural equation modelling was used to test the hypotheses. Based on a sample of 305 respondents, it was found that the utilitarian benefits perceived by consumers do not positively influence brand emotional attachment. On the contrary, results show the existence of a positive influence between the symbolic and hedonic benefits perceived by consumers and brand emotional attachment, as well as between brand emotional attachment and consumer purchase intention of products with eco-efficient packaging.
Autores principais:Crespo, Cátia Fernandes
Outros Autores:Silva, Tânia; Rijo, Susana
Assunto:Eco-efficient packaging Utilitarian Symbolic and hedonic benefits Brand emotional attachment Purchase intention
Ano:2025
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Instituto Politécnico de Leiria
Idioma:inglês
Origem:IC-online
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author Crespo, Cátia Fernandes
author2 Silva, Tânia
Rijo, Susana
author2_role author
author
author_facet Crespo, Cátia Fernandes
Crespo, Cátia Fernandes
Silva, Tânia
Rijo, Susana
Silva, Tânia
Rijo, Susana
author_role author
contributor_name_str_mv Repositório IC-Online
country_str PT
creators_json_str [{\"Person.name\":\"Crespo, Cátia Fernandes\",\"Person.identifier.orcid\":\"0000-0003-2886-7370\"},{\"Person.name\":\"Silva, Tânia\"},{\"Person.name\":\"Rijo, Susana\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Repositório IC-Online
datacite.creators.creator.creatorName.fl_str_mv Crespo, Cátia Fernandes
Silva, Tânia
Rijo, Susana
datacite.date.Accepted.fl_str_mv 2025-09-01T00:00:00Z
datacite.date.available.fl_str_mv 2025-12-04T10:01:22Z
datacite.date.embargoed.fl_str_mv 2025-12-04T10:01:22Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_abf2
datacite.subjects.subject.fl_str_mv Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
datacite.titles.title.fl_str_mv Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
dc.contributor.none.fl_str_mv Repositório IC-Online
dc.creator.none.fl_str_mv Crespo, Cátia Fernandes
Silva, Tânia
Rijo, Susana
dc.date.Accepted.fl_str_mv 2025-09-01T00:00:00Z
dc.date.available.fl_str_mv 2025-12-04T10:01:22Z
dc.date.embargoed.fl_str_mv 2025-12-04T10:01:22Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10400.8/14836
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Sciendo
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by-nc-nd/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_abf2
dc.subject.none.fl_str_mv Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
dc.title.fl_str_mv Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description Growing environmental concerns have triggered the appearance of a growing number of eco-efficient goods. However, although there are several studies on consumer attitudes towards packaging design elements, research evaluating the effect of sustainable packaging on consumer decisions is relatively scarce. Therefore, the purpose of this research is to investigate how a brand’s implementation of eco-efficient packaging influences consumer behaviour. We examine how a brand’s strategic implementation of an eco-efficient packaging influences brand emotional attachment through consu- mer’s perceptions of utilitarian, symbolic, and hedonic benefits, and its ultimate effect on purchase intention. Partial least squares structural equation modelling was used to test the hypotheses. Based on a sample of 305 respondents, it was found that the utilitarian benefits perceived by consumers do not positively influence brand emotional attachment. On the contrary, results show the existence of a positive influence between the symbolic and hedonic benefits perceived by consumers and brand emotional attachment, as well as between brand emotional attachment and consumer purchase intention of products with eco-efficient packaging.
dirty 0
eu_rights_str_mv openAccess
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person_str_mv Crespo, Cátia Fernandes
Crespo, Cátia Fernandes
https://www.ciencia-id.pt/0615-6420-EC94
0615-6420-EC94
http://orcid.org/0000-0003-2886-7370
0000-0003-2886-7370
Silva, Tânia
Rijo, Susana
Rijo, Susana
https://www.ciencia-id.pt/1518-6521-19A8
1518-6521-19A8
publishDate 2025
publisher.none.fl_str_mv Sciendo
reponame_str IC-online
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spelling engSciendoengGrowing environmental concerns have triggered the appearance of a growing number of eco-efficient goods. However, although there are several studies on consumer attitudes towards packaging design elements, research evaluating the effect of sustainable packaging on consumer decisions is relatively scarce. Therefore, the purpose of this research is to investigate how a brand’s implementation of eco-efficient packaging influences consumer behaviour. We examine how a brand’s strategic implementation of an eco-efficient packaging influences brand emotional attachment through consu- mer’s perceptions of utilitarian, symbolic, and hedonic benefits, and its ultimate effect on purchase intention. Partial least squares structural equation modelling was used to test the hypotheses. Based on a sample of 305 respondents, it was found that the utilitarian benefits perceived by consumers do not positively influence brand emotional attachment. On the contrary, results show the existence of a positive influence between the symbolic and hedonic benefits perceived by consumers and brand emotional attachment, as well as between brand emotional attachment and consumer purchase intention of products with eco-efficient packaging.application/pdfengBuilding brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefitsPersonalCrespo, Cátia FernandesDSpacehttp://dspace.org/items/99788e3e-3e04-4f90-a511-7ee6c6f2dd78DSpacehttp://dspace.org/items/99788e3e-3e04-4f90-a511-7ee6c6f2dd78CrespoCátia FernandesCiência IDhttps://www.ciencia-id.pt0615-6420-EC94ORCIDhttp://orcid.org0000-0003-2886-7370Scopus Author IDhttps://www.scopus.com56072058400Silva, TâniaPersonalRijo, SusanaDSpacehttp://dspace.org/items/82533711-98be-4727-9872-1516d1d44ea5DSpacehttp://dspace.org/items/82533711-98be-4727-9872-1516d1d44ea5FIGUEIREDO LOPES RIJOSUSANA MARIACiência IDhttps://www.ciencia-id.pt1518-6521-19A8HostingInstitutionOrganizationalRepositório IC-Onlinee-mailmailto:repositorio@ipleiria.ptrepositorio@ipleiria.ptISSNIsPartOf2069-8887DOIIsPartOf10.2478/mmcks-2025-00142025-12-04T10:01:22Z2025-09-012025-09-01T00:00:00ZHandlehttp://hdl.handle.net/10400.8/14836http://purl.org/coar/access_right/c_abf2open accessEco-efficient packagingUtilitarianSymbolic and hedonic benefitsBrand emotional attachmentPurchase intention267665 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal article2025-09-01http://creativecommons.org/licenses/by-nc-nd/4.0/http://purl.org/coar/access_right/c_abf2application/pdffulltexthttps://iconline.ipleiria.pt/bitstreams/cbb73879-f7c4-4996-b30f-1d17317e8b0c/downloadManagement & Marketing2031527
spellingShingle Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
Crespo, Cátia Fernandes
Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
Crespo, Cátia Fernandes
Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
status NEW
subject.fl_str_mv Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
title Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
title_full Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
title_fullStr Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
title_full_unstemmed Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
title_short Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
title_sort Building brand emotional connections with eco-efficient packaging: Exploring the role of utilitarian, symbolic, and hedonic benefits
topic Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
topic_facet Eco-efficient packaging
Utilitarian
Symbolic and hedonic benefits
Brand emotional attachment
Purchase intention
url http://hdl.handle.net/10400.8/14836
visible 1