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SQMS – A prototype for a supplier quality management system

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Resumo:Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.
Autores principais:Sousa, João Paulo
Outros Autores:Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João Pedro
Assunto:Supplier quality Total quality management ISO/TS 16949
Ano:2016
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso restrito
Instituição associada:Instituto Politécnico de Bragança
Idioma:inglês
Origem:Biblioteca Digital do IPB
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author Sousa, João Paulo
author2 Morais, Elisabete Paulo
Cunha, Carlos R.
Gomes, João Pedro
author2_role author
author
author
author_facet Sousa, João Paulo
Morais, Elisabete Paulo
Cunha, Carlos R.
Gomes, João Pedro
author_role author
contributor_name_str_mv Biblioteca Digital do IPB
country_str PT
creators_json_txt [{\"Person.name\":\"Sousa, João Paulo\",\"Person.identifier.orcid\":\"0000-0002-9005-084X\"},{\"Person.name\":\"Morais, Elisabete Paulo\",\"Person.identifier.orcid\":\"0000-0002-1923-2341\"},{\"Person.name\":\"Cunha, Carlos R.\",\"Person.identifier.orcid\":\"0000-0003-3085-1562\"},{\"Person.name\":\"Gomes, João Pedro\",\"Person.identifier.orcid\":\"0000-0001-9308-0027\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Biblioteca Digital do IPB
datacite.creators.creator.creatorName.fl_str_mv Sousa, João Paulo
Morais, Elisabete Paulo
Cunha, Carlos R.
Gomes, João Pedro
datacite.date.Accepted.fl_str_mv 2016-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2016-09-09T15:58:07Z
datacite.date.embargoed.fl_str_mv 2016-09-09T15:58:07Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_16ec
datacite.subjects.subject.fl_str_mv Supplier quality
Total quality management
ISO/TS 16949
datacite.titles.title.fl_str_mv SQMS – A prototype for a supplier quality management system
dc.contributor.none.fl_str_mv Biblioteca Digital do IPB
dc.creator.none.fl_str_mv Sousa, João Paulo
Morais, Elisabete Paulo
Cunha, Carlos R.
Gomes, João Pedro
dc.date.Accepted.fl_str_mv 2016-01-01T00:00:00Z
dc.date.available.fl_str_mv 2016-09-09T15:58:07Z
dc.date.embargoed.fl_str_mv 2016-09-09T15:58:07Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10198/13224
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv International Business Information Management Association (IBIMA)
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.subject.none.fl_str_mv Supplier quality
Total quality management
ISO/TS 16949
dc.title.fl_str_mv SQMS – A prototype for a supplier quality management system
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_5794
description Within the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.
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eu_rights_str_mv restrictedAccess
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fulltext.url.fl_str_mv https://bibliotecadigital.ipb.pt/bitstreams/3428af71-707f-48ff-8f2f-bacb0ee64d76/download
id ipb_4f5432f8cc69772d012dfd2b16d003f8
identifier.url.fl_str_mv http://hdl.handle.net/10198/13224
instacron_str ipb
institution Instituto Politécnico de Bragança
instname_str Instituto Politécnico de Bragança
language eng
network_acronym_str ipb
network_name_str Biblioteca Digital do IPB
oai_identifier_str oai:bibliotecadigital.ipb.pt:10198/13224
organization_str_mv urn:organizationAcronym:ipb
person_str_mv Sousa, João Paulo
Sousa, João Paulo
https://www.ciencia-id.pt/6A16-061F-809B
6A16-061F-809B
http://orcid.org/0000-0002-9005-084X
0000-0002-9005-084X
Morais, Elisabete Paulo
Morais, Elisabete Paulo
https://www.ciencia-id.pt/541E-1263-2337
541E-1263-2337
http://orcid.org/0000-0002-1923-2341
0000-0002-1923-2341
Cunha, Carlos R.
Cunha, Carlos R.
https://www.ciencia-id.pt/2316-5664-FF6F
2316-5664-FF6F
http://orcid.org/0000-0003-3085-1562
0000-0003-3085-1562
Gomes, João Pedro
Gomes, João Pedro
https://www.ciencia-id.pt/4A1D-E1E3-3F27
4A1D-E1E3-3F27
http://orcid.org/0000-0001-9308-0027
0000-0001-9308-0027
publishDate 2016
publisher.none.fl_str_mv International Business Information Management Association (IBIMA)
reponame_str Biblioteca Digital do IPB
repository_id_str urn:repositoryAcronym:ipb
service_str_mv urn:repositoryAcronym:ipb
spelling engInternational Business Information Management Association (IBIMA)pt_PTWithin the supply chain, the customer does not simply buy parts or services from suppliers, but also buys supplier capabilities, which results in quality products and services. Having a tool that handles the Inspection as well as the Nonconformance, Complaint, Corrective Action and Concession processes is key to successfully track the supplier performance. Taking as a case study a Supplier Quality Management (SQM) currently in operation in an Original Equipment Manufacturer (OEM) for automotive industry, this paper presents a platform to support a Supplier Quality Management System (SQMS), that fits the technical specification ISO/TS 16949 requirements. This prototype is composed by a web platform and a mobile App, having flexibility and mobility as key main characteristics.application/pdfpt_PTSQMS – A prototype for a supplier quality management systemPersonalSousa, João PauloDSpacehttp://dspace.org/items/421103bc-0ac1-495a-aaaf-faf08ecaafe5DSpacehttp://dspace.org/items/421103bc-0ac1-495a-aaaf-faf08ecaafe5SousaJoão PauloCiência IDhttps://www.ciencia-id.pt6A16-061F-809BORCIDhttp://orcid.org0000-0002-9005-084XPersonalMorais, Elisabete PauloDSpacehttp://dspace.org/items/c6069fe0-efad-4db2-ad02-5dc1407ac851DSpacehttp://dspace.org/items/c6069fe0-efad-4db2-ad02-5dc1407ac851MoraisElisabete PauloCiência IDhttps://www.ciencia-id.pt541E-1263-2337ORCIDhttp://orcid.org0000-0002-1923-2341Researcher IDhttps://www.researcherid.comW-1757-2017Scopus Author IDhttps://www.scopus.com27568052000PersonalCunha, Carlos R.DSpacehttp://dspace.org/items/14626e32-5646-48ad-9242-30944450dd8eDSpacehttp://dspace.org/items/14626e32-5646-48ad-9242-30944450dd8eCunhaCarlos R.Ciência IDhttps://www.ciencia-id.pt2316-5664-FF6FORCIDhttp://orcid.org0000-0003-3085-1562Researcher IDhttps://www.researcherid.comH-2678-2014Scopus Author IDhttps://www.scopus.com57202512811PersonalGomes, João PedroDSpacehttp://dspace.org/items/8740f6a8-8951-46cd-9719-74edc43b1c74DSpacehttp://dspace.org/items/8740f6a8-8951-46cd-9719-74edc43b1c74GomesJoão PedroCiência IDhttps://www.ciencia-id.pt4A1D-E1E3-3F27ORCIDhttp://orcid.org0000-0001-9308-0027HostingInstitutionOrganizationalBiblioteca Digital do IPBe-mailmailto:dspace@ipb.ptdspace@ipb.ptISBNIsPartOf978-0-9860419-7-62016-09-09T15:58:07Z20162016-01-01T00:00:00ZHandlehttp://hdl.handle.net/10198/13224http://purl.org/coar/access_right/c_16ecrestricted accessSupplier qualityTotal quality managementISO/TS 16949804120 bytesother research producthttp://purl.org/coar/resource_type/c_5794conference paper2016http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://bibliotecadigital.ipb.pt/bitstreams/3428af71-707f-48ff-8f2f-bacb0ee64d76/downloadMay 4-5, 2016 Milan, Italy
spellingShingle SQMS – A prototype for a supplier quality management system
Sousa, João Paulo
Supplier quality
Total quality management
ISO/TS 16949
status SINGLETON
subject.fl_str_mv Supplier quality
Total quality management
ISO/TS 16949
title SQMS – A prototype for a supplier quality management system
title_full SQMS – A prototype for a supplier quality management system
title_fullStr SQMS – A prototype for a supplier quality management system
title_full_unstemmed SQMS – A prototype for a supplier quality management system
title_short SQMS – A prototype for a supplier quality management system
title_sort SQMS – A prototype for a supplier quality management system
topic Supplier quality
Total quality management
ISO/TS 16949
topic_facet Supplier quality
Total quality management
ISO/TS 16949
url http://hdl.handle.net/10198/13224
visible 1