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The academic background of gerontologists and client satisfaction in long-term residential care for older persons

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Resumo:In contemporary Western societies, the aging population poses new challenges both to the policies and to the support systems for older persons. In Portugal, where the phenomena have a major impact, a new professional profile, the gerontologist, has emerged. These professionals have an academic background that corresponds to the 1st cycle degree at Higher Schools and is specifically oriented to the care of older persons. This study aimed to analyze the performance of the gerontologist as a Long-term Residential Care (LRTC) manager in comparison to other professionals. A total of 160 older persons living in Portuguese LRTCs were questioned about their satisfaction in regard to the effectiveness of organization, environmental/structural factors, empathy with employees, occupational activities, and participation in the decision-making process. The client's satisfaction questionnaire covered 30 items, and each item was rated on a 5-point Likert scale. The older persons were classified as less satisfied or more satisfied according to the median value of the scale score. The older persons from LTRCs managed by a gerontologist are more likely to be more satisfied with provided care. This association was not explained by residents' characteristics nor by the older persons' circumstances as residents. These findings highlight the appropriateness of gerontologist skills in managing LTRCs.
Autores principais:Falcão, Ana Rita
Outros Autores:Pereira, Fernando A.; Pimentel, Maria Helena; Teixeira, Cristina; Rodrigues, Vítor
Assunto:Nursing-home Quality Management State
Ano:2017
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso restrito
Instituição associada:Instituto Politécnico de Bragança
Idioma:inglês
Origem:Biblioteca Digital do IPB
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author Falcão, Ana Rita
author2 Pereira, Fernando A.
Pimentel, Maria Helena
Teixeira, Cristina
Rodrigues, Vítor
author2_role author
author
author
author
author_facet Falcão, Ana Rita
Pereira, Fernando A.
Pimentel, Maria Helena
Teixeira, Cristina
Rodrigues, Vítor
author_role author
contributor_name_str_mv Biblioteca Digital do IPB
country_str PT
creators_json_str [{\"Person.name\":\"Falcão, Ana Rita\"},{\"Person.name\":\"Pereira, Fernando A.\",\"Person.identifier.orcid\":\"0000-0002-3294-3084\"},{\"Person.name\":\"Pimentel, Maria Helena\",\"Person.identifier.orcid\":\"0000-0002-0930-7469\"},{\"Person.name\":\"Teixeira, Cristina\",\"Person.identifier.orcid\":\"0000-0001-5194-5141\"},{\"Person.name\":\"Rodrigues, Vítor\"}]
datacite.contributors.contributor.contributorName.fl_str_mv Biblioteca Digital do IPB
datacite.creators.creator.creatorName.fl_str_mv Falcão, Ana Rita
Pereira, Fernando A.
Pimentel, Maria Helena
Teixeira, Cristina
Rodrigues, Vítor
datacite.date.Accepted.fl_str_mv 2017-01-01T00:00:00Z
datacite.date.available.fl_str_mv 2017-06-26T13:01:13Z
datacite.date.embargoed.fl_str_mv 2017-06-26T13:01:13Z
datacite.rights.fl_str_mv http://purl.org/coar/access_right/c_16ec
datacite.subjects.subject.fl_str_mv Nursing-home
Quality
Management
State
datacite.titles.title.fl_str_mv The academic background of gerontologists and client satisfaction in long-term residential care for older persons
dc.contributor.none.fl_str_mv Biblioteca Digital do IPB
dc.creator.none.fl_str_mv Falcão, Ana Rita
Pereira, Fernando A.
Pimentel, Maria Helena
Teixeira, Cristina
Rodrigues, Vítor
dc.date.Accepted.fl_str_mv 2017-01-01T00:00:00Z
dc.date.available.fl_str_mv 2017-06-26T13:01:13Z
dc.date.embargoed.fl_str_mv 2017-06-26T13:01:13Z
dc.format.none.fl_str_mv application/pdf
dc.identifier.none.fl_str_mv http://hdl.handle.net/10198/14313
dc.language.none.fl_str_mv eng
dc.publisher.none.fl_str_mv Taylor & Francis
dc.rights.cclincense.fl_str_mv http://creativecommons.org/licenses/by/4.0/
dc.rights.none.fl_str_mv http://purl.org/coar/access_right/c_16ec
dc.subject.none.fl_str_mv Nursing-home
Quality
Management
State
dc.title.fl_str_mv The academic background of gerontologists and client satisfaction in long-term residential care for older persons
dc.type.none.fl_str_mv http://purl.org/coar/resource_type/c_6501
description In contemporary Western societies, the aging population poses new challenges both to the policies and to the support systems for older persons. In Portugal, where the phenomena have a major impact, a new professional profile, the gerontologist, has emerged. These professionals have an academic background that corresponds to the 1st cycle degree at Higher Schools and is specifically oriented to the care of older persons. This study aimed to analyze the performance of the gerontologist as a Long-term Residential Care (LRTC) manager in comparison to other professionals. A total of 160 older persons living in Portuguese LRTCs were questioned about their satisfaction in regard to the effectiveness of organization, environmental/structural factors, empathy with employees, occupational activities, and participation in the decision-making process. The client's satisfaction questionnaire covered 30 items, and each item was rated on a 5-point Likert scale. The older persons were classified as less satisfied or more satisfied according to the median value of the scale score. The older persons from LTRCs managed by a gerontologist are more likely to be more satisfied with provided care. This association was not explained by residents' characteristics nor by the older persons' circumstances as residents. These findings highlight the appropriateness of gerontologist skills in managing LTRCs.
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person_str_mv Falcão, Ana Rita
Pereira, Fernando A.
Pereira, Fernando A.
https://www.ciencia-id.pt/C51E-6B11-C82F
C51E-6B11-C82F
http://orcid.org/0000-0002-3294-3084
0000-0002-3294-3084
Pimentel, Maria Helena
Pimentel, Maria Helena
http://orcid.org/0000-0002-0930-7469
0000-0002-0930-7469
Teixeira, Cristina
Teixeira, Cristina
https://www.ciencia-id.pt/6E12-F2A0-568F
6E12-F2A0-568F
http://orcid.org/0000-0001-5194-5141
0000-0001-5194-5141
Rodrigues, Vítor
publishDate 2017
publisher.none.fl_str_mv Taylor & Francis
reponame_str Biblioteca Digital do IPB
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spelling engTaylor & Francispt_PTIn contemporary Western societies, the aging population poses new challenges both to the policies and to the support systems for older persons. In Portugal, where the phenomena have a major impact, a new professional profile, the gerontologist, has emerged. These professionals have an academic background that corresponds to the 1st cycle degree at Higher Schools and is specifically oriented to the care of older persons. This study aimed to analyze the performance of the gerontologist as a Long-term Residential Care (LRTC) manager in comparison to other professionals. A total of 160 older persons living in Portuguese LRTCs were questioned about their satisfaction in regard to the effectiveness of organization, environmental/structural factors, empathy with employees, occupational activities, and participation in the decision-making process. The client's satisfaction questionnaire covered 30 items, and each item was rated on a 5-point Likert scale. The older persons were classified as less satisfied or more satisfied according to the median value of the scale score. The older persons from LTRCs managed by a gerontologist are more likely to be more satisfied with provided care. This association was not explained by residents' characteristics nor by the older persons' circumstances as residents. These findings highlight the appropriateness of gerontologist skills in managing LTRCs.application/pdfpt_PTThe academic background of gerontologists and client satisfaction in long-term residential care for older personsFalcão, Ana RitaPersonalPereira, Fernando A.DSpacehttp://dspace.org/items/126ec14b-f8f1-4c9e-ada8-1f75a5502c8aDSpacehttp://dspace.org/items/126ec14b-f8f1-4c9e-ada8-1f75a5502c8aPereiraFernando A.Ciência IDhttps://www.ciencia-id.ptC51E-6B11-C82FORCIDhttp://orcid.org0000-0002-3294-3084Researcher IDhttps://www.researcherid.comA-5556-2018Scopus Author IDhttps://www.scopus.com57192927859PersonalPimentel, Maria HelenaDSpacehttp://dspace.org/items/4fc182c0-1925-4c27-92c2-5a4bd06680c5DSpacehttp://dspace.org/items/4fc182c0-1925-4c27-92c2-5a4bd06680c5PimentelMaria HelenaORCIDhttp://orcid.org0000-0002-0930-7469PersonalTeixeira, CristinaDSpacehttp://dspace.org/items/9037c83c-43c1-4714-ad3e-9f307dd1d89fDSpacehttp://dspace.org/items/9037c83c-43c1-4714-ad3e-9f307dd1d89fTeixeiraCristinaCiência IDhttps://www.ciencia-id.pt6E12-F2A0-568FORCIDhttp://orcid.org0000-0001-5194-5141Researcher IDhttps://www.researcherid.comO-2296-2013Scopus Author IDhttps://www.scopus.com55207402700Scopus Author IDhttps://www.scopus.com56982501700Rodrigues, VítorHostingInstitutionOrganizationalBiblioteca Digital do IPBe-mailmailto:dspace@ipb.ptdspace@ipb.ptISSNIsPartOf0360-1277DOIIsPartOf10.1080/03601277.2016.12592882017-06-26T13:01:13Z20172017-01-01T00:00:00ZHandlehttp://hdl.handle.net/10198/14313http://purl.org/coar/access_right/c_16ecrestricted accessNursing-homeQualityManagementState1048057 bytesliteraturehttp://purl.org/coar/resource_type/c_6501journal article2017http://creativecommons.org/licenses/by/4.0/http://purl.org/coar/access_right/c_16ecapplication/pdffulltexthttps://bibliotecadigital.ipb.pt/bitstreams/cf88646e-b845-4404-aef3-2e61345f46fb/downloadEducational Gerontology436272
spellingShingle The academic background of gerontologists and client satisfaction in long-term residential care for older persons
Falcão, Ana Rita
Nursing-home
Quality
Management
State
subject.fl_str_mv Nursing-home
Quality
Management
State
title The academic background of gerontologists and client satisfaction in long-term residential care for older persons
title_full The academic background of gerontologists and client satisfaction in long-term residential care for older persons
title_fullStr The academic background of gerontologists and client satisfaction in long-term residential care for older persons
title_full_unstemmed The academic background of gerontologists and client satisfaction in long-term residential care for older persons
title_short The academic background of gerontologists and client satisfaction in long-term residential care for older persons
title_sort The academic background of gerontologists and client satisfaction in long-term residential care for older persons
topic Nursing-home
Quality
Management
State
topic_facet Nursing-home
Quality
Management
State
url http://hdl.handle.net/10198/14313
visible 1